Associate, Home Lending

6 days ago


Brisbane, Australia NAB Full time

Associate, Home Lending - QLD
- Job number: 801696
- Primary position location: QLD- Brisbane inner
- Primary position location: QLD- Brisbane North & Sunshine Coast
- Primary position location: QLD- Brisbane South & Gold Coast

**Show More**
- Category: Banking & Financial Services
- Category: Retail/Consumer
- Work type: Permanent Full time
- Closing at: Jul 7 2025 - 23:55 AEST

**Favourite**

- **Are you passionate about helping people achieve their home ownership dreams?**:

- **Do you thrive in a dynamic environment where innovation meets exceptional customer service?**:

- Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. '_

Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper.

This role will assist our Home Lending Executives as they drive their business out in the market. You will be part of a successful and diverse team and be the key interface between our Home Lending Executives and our valued customers.

**In the Associate, Home Lending role you will**:

- Demonstrate exceptional customer service to our customers and the Home Loan Executives you support through being truly customer centric and customer obsessed.
- Attract and retain customers by understanding what drives business growth.
- Continue to build own your own capabilities by driving your own personal development.
- Reduce risk and build trust by protecting our customers, employees, and the Bank.
- Utilise your knowledge of the Home Loan process to support our customers and Home Loan Executives with any queries.
- Help customers to get set up digitally by educating them on our digital banking options.
- Ensure follow through with any promises of information as well as any known future needs.
- Work as part of a fast-paced and energetic team

**What you'll bring**:

- Your in-depth understanding of the Home Lending process allows you to navigate complex situations with ease, and a secured lending accreditation would make you an even greater asset.
- At the heart of everything you do is a genuine passion for putting customers first, ensuring their needs are not only met but exceeded.
- You have a natural flair for connecting with customers, listening to their concerns, and guiding them through their journey, ensuring every interaction is seamless and positive.
- Your operational skills are second to none, with the ability to manage multiple tasks, stay ahead of deadlines, and keep a strong focus on the customer throughout.
- You excel at building rapport and trust quickly, leveraging strong stakeholder engagement and communication skills to foster lasting relationships.
- As a self-starter, you're proactive and driven, always taking initiative to solve problems independently while keeping the customer at the centre of your decision-making.
- Results matter to you, but so does working as part of a vibrant, supportive team that shares your customer-obsessed mindset.
- With a tech-savvy nature, you're adaptable and open to new tools and platforms, always seeking out better ways to enhance the customer experience.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB**
- Unsolicited CVs from agencies will not be accepted._



  • Brisbane, Australia Commonwealth Bank of Australia Full time

    Home Lending Specialist Gladstone - **You are experienced in Lending with a passion for Business Development & Customer Service**: - **We are experts in supporting customers in one of the most important financial decisions they will make**: - **Together we will become the #1 Home Lending team in the area** We are looking for a Home Lending Specialist to...


  • Brisbane, Australia Commonwealth Bank of Australia Full time

    Home Lending Specialist Coolum - **You are experienced in Lending with a passion for Business Development & Customer Service** - **We are experts in supporting customers in one of the most important financial decisions they will make** - **Together we will become the #1 Home Lending team in the area** **See yourself in our team** Our Home Lending...


  • Brisbane, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: QLD- Brisbane inner, QLD- Brisbane North & Sunshine Coast - **Coach Associates and Home Lending Specialists to success**: - **Be a talent magnet, building successful lender careers for PHL**: - **Work with some of the best in the industry in a critical area of focus for NAB** The success of Proprietary Home...


  • Brisbane, Australia Commonwealth Bank of Australia Full time

    Home Lending Specialist Westfield Mt Gravatt. - **You are experienced in Lending with a passion for Business Development & Customer Service** - **We are experts in supporting customers in one of the most important financial decisions they will make** - **Together we will become the #1 Home Lending team in the area** **See yourself in our team** Our Home...


  • Brisbane, Australia ANZ Banking Group Full time

    **Req ID**: 76458 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Brisbane About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role **Role type**: Permanent, full time **Role location**:...


  • Brisbane, Australia ANZ Banking Group Full time

    **Req ID**: 80675 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Brisbane About the Role **Role type**: Permanent, full time **Role location**: ANZ Brisbane North Branch locations We believe ANZ’s a great place to develop your lending career, here’s why: Be part of a team committed to growth ANZ is committed to growth in...


  • Brisbane, Australia Commonwealth Bank of Australia Full time

    Home Lending Specialist Greater West Area QLD - **You are experienced in Lending with a passion for Business Development & Customer Service**: - **We are experts in supporting customers in one of the most important financial decisions they will make**: - **Together we will become the #1 Home Lending team in the area** We are looking for a Home Lending...


  • Brisbane, Australia Bendigo and Adelaide Bank Full time

    Home Lending Specialist | Willows | QLD **Be the difference. Be part of Bendigo Bank.** **About you** You're financially savvy and love helping people achieve their financial goals. You love nurturing your lead pipeline and then seeing your customers throughout their property buying journey fills you with pride. You'll bring your: - Extensive experience...


  • Brisbane, Australia Commonwealth Bank Full time

    You are experienced in Home Lending with a passion for Business Development & Customer Service - We are experts in supporting customers in one of the most important financial decisions they will make - Enjoy our industry leading home loan platforms & extensive staff benefits **Seeking a Home Lending Executive to join our team, servicing Brisbane’s...


  • Brisbane, Australia Bendigo and Adelaide Bank Full time

    Home Lending Specialist | Mermaid Waters | QLD **Be the difference. Be part of Bendigo Bank.** **About you** You're financially savvy and love helping people achieve their financial goals. You love nurturing your lead pipeline and then seeing your customers throughout their property buying journey fills you with pride. You'llbring your: - Consumer...