Continuous Improvement Manager

Be part of the growth of a South Australian success story
- Fun, energetic and open culture with great discounts for you and your family
- G’Day Group are proud to be disruptors to the tourism and hospitality Industry

**About Us**

G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more than 1800 people Australia-wide, G’day Group has a truly national footprint of over 280 holiday parks, including 85 fully owned and operated parks and Resorts. The largest park network in the country, we’re about authentic Australian holiday experiences and inviting all Aussies to say g’day to more of Australia.

We’re on a journey of growth and evolution to reshape the industry, offering the best customer experience underpinned by the best technology. With eyes on domestic and regional tourism like never before we are building a passionate, adaptable, high performance team to deliver holiday memories that put a smile in every g’day.

**About the Role**

Travelling to and working over extended periods of time within some iconic Australian locations, you will be responsible for understanding, documenting, and considering best practice for all operations processes within one of our growing portfolios. You will be focussed on ensuring the documentation developed is sustainable and allows for growth. Your work will help establish operational maturity and allow the portfolio to scale.

Key responsibilities of role include
- Work closely with each property to understand their niche requirements, while always thinking of the portfolio as a whole
- Document the process in the form of training manuals, checklists and deliverable outcomes.
- The detail is critical in producing a platform that can drive these primarily seasonal businesses with lower than normal levels of returning employees.

**Skills & Experience**

To be successful in the role
- Ability to work away from home for extended periods of time
- Creating solid and trustworthy bonds with our property teams to enable the successful implementation of good process.
- Process driven with a strong analytical approach
- Exceptional documentation experience in a number of formats
- Collaborative approach, ensuring all stakeholders are effectively managed to ensure consistency across the portfolio
- Understand the potential risks and plan for them
- Excellent communication and interpersonal skills
- Can do attitude with ability to use initiative
- Technologically savvy with the ability to operate multiple programs in conjunction with one another

If you are passionate, adventurous, and ready to hit the ground running, we want to hear from you.

**Discover more to life - APPLY NOW**

**Benefits**
- Health and Wellbeing - Flexible and hybrid working arrangements / Employee Assistance Program / Discounted private health cover / BeWell Training Program / Weekly yoga and walking group / Free annual flu vaccinations
- Leave Policies - Parental leave / Volunteer leave / Study leave
- Professional Development - Leadership programs / Support of external training courses / Reimbursement of professional memberships
- Employee Savings - Discounted accommodation and experience rates / Salary packaging / Discovery partner discounts/ Free G’day Rewards membership / Loyalty recognition benefits

**Our ESG Statement**

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to growing with care through supporting our people, giving back to the communities we operate in, and protecting our environment.

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