Customer and Operations Support

2 weeks ago

Malaga, Australia Madison Technologies Full time

Overview
We are currently looking for a reliable and detail-oriented individual to join our team as an Customer and Operations Support. This role is suited for someone with experience in sales, customer service, or warehousing who enjoys a steady, structured work environment.
A bit about us
Madison Express specialises in the distribution of quality cable, connectivity and a range of Madison Group products primarily to the electrical wholesale market. Alongside our own Garland brand, we represent a range of leading cabling, support and connectivity product lines.
The opportunity
**Customer First**: Respond to customer inquiries with accurate information in a timely manner.
**Collaborate**: Work with our Technical Sales Representatives to provide quotes, technical support, and proposals.
**Warehouse Support**: Ensure that stock is received, stored, and dispatched correctly and efficiently.
**Be a Problem Solver**: Address customer issues and assist in resolving any order or delivery-related matters.
**CRM Management**: Maintain up-to-date customer records and track orders using our CRM system.
**Drive Sales Growth**: Help manage and grow sales from existing and inactive accounts.
The benefits
Taking out the 21st spot in the 2024 Best Workplaces with Great Place to Work, we offer a stable and secure work environment where you can focus on your responsibilities, knowing you are part of a reliable and well-established team. Our company ensures a supportive atmosphere to ensure consistency and dependability in your day-to-day work.
What we are looking for
Strong attention to detail and an organised approach to work.
Good communication skills, both written and verbal.
A team player who is dependable and able to follow through on tasks.
Previous experience in sales, customer service, or warehousing is beneficial.
Willingness to support various functions in the office and warehouse as needed.
We look forward to welcoming you to the Madison Express team

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