Operations Manager

6 days ago

Truganina, Australia Coles Supply Chain Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Supply Chain makes life easier, safer and more sustainable across our network. Our team works with thousands of trusted businesses every day to bring together our suppliers, distribution centres and stores. By keeping those relationships strong and processes running smoothly, we’re able to maintain the availability and quality of our products for our customers.
In partnership with Ocado we are in the process of delivering a brand new state-of-the-art customer fulfilment centre in Victoria. Harnessing the latest technology this site will offer a wider range to our customers and safter, cleaner environment for our staff. As this site ramps up we have an opportunity for an experienced Operations Manager to join the team

**About the role**:
You will lead your team through the go live of our brand-new CFC and ongoing operations once the site is up and running. Leading the team in planning and execution to achieve Coles Ecommerce KPIs. You will also
- manage the full P&L for the site ensuring the department is hitting key targets on cost, fulfilment and safety
- be a champion for safety and lead an operational safety-first culture
- collaborate and influence key stakeholders across central operations and transformation teams to ensure change strategy alignment
- build an execute the strategy implementation plan to achieve ecommerce objectives
- drive a customer focused culture across all departments of the operation ensuring Coles Online customers receive ‘the perfect order’ each time.
- find ways to support continuous improvement initiatives of the site providing insight to key stakeholders

***About you and your skills**:
We’re looking for a passionate Operations leader who can help drive a winning culture and help make this exciting new site a success. You will also have:

- Tertiary qualification in a relevant discipline
- a successful track record of operational delivery and building successful teams
- ability to adapt to a fast paced and changing environment, whilst ensuring key deliverables are met
- ability to utilise key financial data and operational metrics to drive performance improvements and outcomes
- have a clear vision of the change strategy that is delivered with a high degree of energy and passion
- have a passion for people, engaging teams and developing team members

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

**Safer together**:
Job ID: 67388

Employment Type: Full time

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