Operations Manager

Opportunities for career progression - On the job coaching - In-house training
- Respectful and Supportive Managers - Staff events to celebrate your achievements
- Enjoy a competitive salary package with the chance to shape the success of TK

At TeamKids, we're dedicated to creating exceptional before & after school and vacation care experiences. We’re seeking a seasoned, QLD Operations Manager ready to lead at a senior level. Reporting to our National Operations Manager - Before and After Care, you'll oversee a team of Regional Managers and work closely with our local QLD Partnership Manager to elevate program quality, drive operational excellence, and fuel our expansion across QLD.

**What You’ll Do**
- **Lead Multi-Site Operations**: Oversee a team of Regional Managers, ensuring seamless operations and consistent excellence across all services.
- **Drive Operational Excellence**: Follow our systems to maintain high standards, manage compliance, and deliver the TeamKids promise every day.
- **Expand Our Presence**: Successfully open new schools, playing a key role in growing our network across QLD.
- **Develop & Empower Teams**: Mentor and empower your leadership team, set clear performance expectations, and foster an environment of continuous improvement.
- **Manage Finances & Risks**: Oversee budgets, control labour spending, and proactively manage operational risks to ensure both quality service delivery and financial sustainability.
- **Engage Stakeholders**: Build and nurture strong relationships with schools, internal departments, and community partners to drive successful programs.

**Who You Are**
- **Experienced in OSHC**: You have a strong track record managing multi-site operations in the OSHC sector and understand its unique challenges.
- **A Natural Mentor**: Your passion for developing teams helps others achieve their best.
- **Growth-Focused**: You have proven experience in scaling operations and forging strong partnerships with schools.
- **A Proactive Problem Solver**: You tackle challenges head-on with resilience and a solution-focused mindset.
- **An Effective Communicator**: Your exceptional interpersonal skills enable you to lead diverse teams and engage stakeholders at all levels.
- **Balanced & Fun-Loving**: While committed to excellence, you keep a big kid’s spirit alive—making work engaging and creative.
- **Road-Ready**: You hold a valid driver’s licence and are prepared to support our teams on the road.

When you join TeamKids, you're not just taking on a role—you’re becoming part of a community dedicated to making a real difference. We offer:

- **Genuine connections with your colleagues - we know how to have fun along the way**:

- **A Senior Leadership Opportunity**: Enjoy a competitive salary package with the chance to shape the success of our teams across QLD.
- **Flexibility & Autonomy**: Experience the creative freedom to lead your team your way in a supportive, collaborative environment.
- **Continuous Development**: Benefit from ongoing training, mentoring, and career development opportunities designed to help you excel.

**The Perks**
- **Competitive Salary Package**: Competitive plus superannuation, travel allowance, and eTag.
- **Childcare Benefits**: A 95% discount on TeamKids enrolments for your children.
- **Generous Leave**: Enjoy 5 weeks of leave, including birthday leave and quarterly “ME” days.
- **Career Growth**: Continuous development and mentoring to support your leadership journey.
- **Wellbeing Support**: Access our Employee Assistance Program for confidential counselling and a range of support services.
- **Extra Discounts**: Take advantage of discounts on health insurance, gym memberships, and everyday retail products.

**Ready to Lead & Grow with Us?**
If you’re a seasoned, results-driven leader with the experience and maturity to elevate teams and operations, we’d love to hear from you

Let’s build something amazing together
- At TeamKids, the safety and well-being of children is our highest priority. As part of our recruitment process, we carry out thorough background checks, reference checks, and screening to ensure all potential employees are committed to safeguarding children and have no history of behaviour that could compromise their safety._
- We are proud to be an Equal Employment Opportunity employer, and we are committed to ensuring the safety of all children in our care. This means at TeamKids we are passionate about equality and diversity, we value every individual, we passionately protect and ensure every child’s safety, and are always seeking to be better and do better than yesterday._