Associate Crt

**Work type**: Permanent Full time
**Location**: Aust - VIC Metro
- **Join a diverse sales team with a focus on Equipment Finance**:

- **Multiple full-time opportunities available**:

- **Work closely with our bankers and customers**

Our vision is to be Australia's leading bank, trusted by customers for exceptional service. This vision is underpinned by putting customers at the heart of everything we do, becoming trusted partners in their businesses and their personal dreams and their day to day communities. We back the bold who move Australia forward, but first and foremost, we get the basics right to deliver what we promise, making it easy to deal with us.

**The Team**
Our team in Specialised Business is part of Business Direct and Small Business (BD&SB) and provides support to bankers and their customers with Equipment Finance transactions.

**The role**
We currently have an exciting opportunity within this dynamic team for an Equipment Finance Associate Customer Relations Team (CRT). This role will see you play a key role in a specialised team that is responsible for the post approval functions of the Equipment Finance Hub. Experience in Salesforce, Seibel (eBL) and Leasing One Integrated System (LOIS) will be highly regarded.

**Day to day responsibilities will include**:

- Assisting bankers and customers with any equipment finance related queries
- Preparing Equipment Finance documentation
- Completing the security in order process
- Completing the settlement process of Equipment Finance transactions
- Assisting the broader EF Hub with any overflow of work requirements

**About you**

You are a highly motivated professional who likes to ensure that the customer and banker experience of the post approval process runs smoothly. Regular communication to manage expectations will be key to your ability to build trust with customers, bankers and business partners. You will have strong attention to detail, sound time management skills along with an enthusiastic attitude. Tertiary qualifications are preferred, but not essential.

**_ This role is a full-time permanent position_**_ based at 700 Bourke Street, Docklands VIC 3008_**

**A diverse and inclusive workplace works better for everyone**

At NAB, we are intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It is a huge part of what makes NAB such a special place to be.

**More focus on you**
We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities.

**Join NAB***
If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

Please note unsolicited CVs from agencies will not be accepted.

**To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status**.