Associate Crt

**Work type**: Permanent Full time
**Location**: Aust - VIC Metro
- **Join a diverse sales team with a focus on Equipment Finance**:

- **An exciting opportunity within a professional sales environment**:

- **Work closely with our bankers and customers**

Our vision is to be Australia's leading bank, trusted by customers for exceptional service. This vision is underpinned by putting customers at the heart of everything we do, becoming trusted partners in their businesses and their personal dreams and their day to day communities. We back the bold who move Australia forward, but first and foremost, we get the basics right to deliver what we promise, making it easy to deal with us.

**The Team**
Our team in Specialised Business is part of Business Direct and Small Business (BD&SB) and provides support to bankers and their customers with Equipment Finance transactions.

**The role**
We currently have an exciting opportunity within this dynamic team for an Equipment Finance Associate Customer Relations Team (CRT). This role will see you play a key role in a specialised team that is responsible for the post approval functions of the Equipment Finance Hub. Experience in Salesforce, Seibel (eBL) and Leasing One Integrated System (LOIS) will be highly regarded.

**Day to day responsibilities will include**:

- Assisting bankers and customers with any equipment finance related queries
- Preparing Equipment Finance documentation
- Completing the security in order process
- Completing the settlement process of Equipment Finance transactions
- Assisting the broader EF Hub with any overflow of work requirements

**About you**

You are a highly motivated professional who likes to ensure that the customer and banker experience of the post approval process runs smoothly. Regular communication to manage expectations will be key to your ability to build trust with customers, bankers and business partners. You will have strong attention to detail, sound time management skills along with an enthusiastic attitude. Tertiary qualifications are preferred, but not essential.

**_ Role is based at 700 Bourke Street, Docklands VIC 3008 _**

**We value and embrace diversity of thought, style and working arrangements to ensure our workforce is representative of the communities that we serve and that our thinking, solutions, and products are the best they can be.