Practice Coordinator

_Modern bright light rooms - Colorectal Surgeons - Cooks Hill _
- _Full time - or 4 days - Training provided for the right person_
- _Parking - possible WFH options in time - amiable and friendly team_
- Are you looking for a pivotal role in a team that is passionate about delivering a high level of service to our patients and creating a respectful and supportive workplace? Do you pride yourself on your customer service skills? If yes, then this is the job for you_

Our practice will be opening at **the beginning of September** (established Surgeons), we are seeking a caring, empathetic and professional healthcare Practice Co-ordinator with excellent organisation and administrative skills to lead our team. If you have experience as a Medical Secretary and would like to step up - please apply.

This position would suit someone who can support and add value in a new practice, and who is looking for opportunities that would accompany future practice growth. We have a flexible working arrangement culture and would be happy to negotiate working conditions.

**Duties and responsibilities**

As a Practice Co-ordinator, you will be responsible for managing and (at times ) hands on in facilitating the flow of patients into and out of the medical practice. You will be a pivotal part of our team, and responsible for managing our staff and ensuring a smooth and efficient running practice. Possible WFH options (1 day per week) once fully competent and trained.

Your responsibilities will include, but are not limited to:

- Have a great understanding and extensive experience in Theatre Bookings and Surgical Quotes (Billing outsourced)
- Medium to expert level of experience and understanding of Gentu Medical Software including producing reporting (or other relevant medical software)
- Be experienced in working with various health funds and Medicare (ECLIPSE viewed highly)
- Managing clinical appointments (along with our Medical Secretary)
- Invoicing and receipting for consulting (including chasing overdue accounts)
- IT Savvy with great troubleshooting skills
- Multi-tasking and performing ad-hoc duties as required
- Ensuring the practice is running in an efficient manner, including ensuring all tasks and administration tasks are up to date.
- Assisting the Principals in PA and ad hoc duties as required
- Collaborating and managing other staff to provide a seamless process for our team and patients
- Ensuring our rooms are always immaculate, including the consulting rooms
- Providing excellent service to patients on the phone and in person
- General office administration
- Ensuring rooms are re-stocked
- Being professional, caring and respectful at all times - making a difference in our patient’s lives
- Using your creativity and experience to create more efficient medical processes and procedures

Our team works very closely together and supports one another. You will be working in a fast-paced environment, but one with a supporting and respectful culture.

**If you have experience in the following or want to upskill, please apply**:

- with the ambition to grow with the practice
- who has worked as a Medical Secretary before and is looking to take their skills to the next level
- who is comfortable using and learning new software
- who demonstrates initiative
- with strong organisational skills and attention to detail
- with strong communication and interpersonal skills
- who values and fosters a supportive and respectful workplace culture
- wants a role where they love coming to work
- Experience using Medical practice management software is desirable - but everything can be taught (we are happy to support you in this). Most importantly, we want to find someone who can provide great customer service & learn along the way._

Full time, part time, and casual positions available with hours negotiable.

It is a practice requirement that you are fully vaccinated against COVID-19, and will be asked for your vaccination certificate during the Recruitment process.

**Salary**: $35.00 - $40.00 per hour

Schedule:

- Shift work

**Experience**:

- Medical practice management: 1 year (preferred)

Work Authorisation:

- Australia (preferred)