Strategic Operations Insights Lead Analyst

5 days ago

Melbourne, Australia nbn™ Full time

Job Expectations

An exciting opportunity has become available for a Lead Analyst, Strategic Operations Insights, reporting to the Executive Manager, Strategic Operations Insights.

A bit about your role
As a Lead Analyst at nbn, you will play a key role in delivering enterprise-wide insights that support our strategic roadmap and enable informed decisions. You’ll work closely with peers across the organization and the Operations Senior Leadership Team to provide actionable intelligence across critical performance areas.

You’ll be responsible for analysing operational performance, identifying trends, and developing compelling data narratives that guide strategic decision-making. Your expertise in data visualization and advanced analytics will be essential in creating interactive dashboards and predictive models that drive operational efficiency and enhance customer experience.

This role also offers the opportunity to collaborate across multiple business units—including Operations, Network, Customer, and Regional Development & Engagement (RDE)—to ensure seamless data integration and compliance with regulatory obligations.

A bit about you
You are a strategic and results-driven analyst with a strong track record of delivering enterprise-level insights in complex environments. You bring deep expertise in tools such as PowerBI, Tableau, Alteryx, SQL, and Microsoft Fabric, and you’re confident in transforming large datasets into meaningful stories.

You’re commercially minded, with the ability to connect data insights to business impact. Your communication and stakeholder engagement skills are second to none, and you thrive in collaborative environments where you can influence and align diverse teams.

You’re passionate about continuous improvement and bring a proactive mindset to solving problems and optimizing performance. Your leadership style is inclusive and empowering, and you’re committed to building strong relationships that support successful insight delivery.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

Where to from here?

Please note that this role is a permanent opportunity. Applications for this role will close at midnight on 27th of July 2025.

To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time

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