Head of Infrastructure Services

**General information**:

- Position number
- 50520110
- Posted date
- 20-Oct-2025
- Closed date
- 24-Nov-2025
- Division
- Residential Aged Care
- Business unit
- Information Technology
- Office location
- Camberwell

**Description and requirements**:
Lead the Future of Infrastructure at Regis

At Regis, we believe in making a real impact on our people, our residents, and the future of aged care in Australia. With over 84 locations and 12,000 employees nationwide, we offer endless opportunities to grow your career in a way that’s meaningful to you.

We’re now seeking a visionary Head of Infrastructure Services to join our dynamic IT leadership team. This is a strategic and commercially focused role that will shape the future of our Infrastructure, Network, and Telephony Services across a mixed cloud and on-premises environment.

Whether driving transformation through acquisitions and divestitures or ensuring seamless business operations, you’ll be at the forefront of delivering high-performing, resilient services that support our mission of care. You’ll lead a talented team, foster strong internal and external partnerships, and ensure our infrastructure meets the evolving needs of a complex, geographically dispersed organisation.

This is more than just a leadership role, it’s a chance to make a lasting difference in a sector that truly matters.

**The opportunity**

With a commercial and strategic focus, the Head of Infrastructure Services works closely within the IT landscape and a variety of internal and external stakeholders to deliver Infrastructure, Network and Telephony Services. The services and work may be of a project, acquisition or divestiture or of a business operations nature. The role will be responsible for leading our strategy in a mixed cloud and on-premises landscape.

The Head of Infrastructure & Networks will be responsible for maintaining the seamless operations of services ensuring that extremely high levels of uptime are maintained. They will manage their services to ensure availability and service levels meet organisational needs; regularly review standards to ensure they are still relevant to evolving business requirements and develop a high performing team.

Leveraging Regis teams, resources and systems, success will be built upon a customer and commercial focus, strong internal relationships, and the ability to effectively manage, prioritise and optimise.

How you will make an impact as a Head of Infrastructure Services

In this role, you will drive the strategic delivery of infrastructure, network, and telephony services ensuring seamless operations, high availability, and scalable solutions that support Regis’ mission to provide exceptional care across Australia.

Make a real impact you can feel good about. There’s something special about what we do at Regis. We know that real care isn’t only about meeting needs, it’s about truly knowing the people we look after.

**What you will bring to the role**
- Experience managing both on-premise and cloud environments
- Health and/or aged care experience as a senior leader (desirable but not essential)
- Demonstrated commercial acumen, with entrepreneurial ability particular within a services environment
- Demonstrated domain expertise in IT infrastructure, data, networks and telephony
- ASX listed experience (advantageous)
- Proven ability to contribute to the senior leadership team;
- Experience in delivering outcomes across a geographically spread business and in a matrix environment
- Experience working with all levels of the organisation
- Ability to develop and analyse options for technology and service development while supporting business growth
- Proven ability to implement change to achieve desired results and lead service assessment, planning and implementation
- Highly developed interpersonal, written and verbal communication skills

**Benefits that support and reward you**
- Enjoy a flexible working environment giving you better life balance and wellbeing
- Lots of opportunities to realise your potential in an organisation that invests in your personal development.
- Be supported to grow, learn, and explore new career pathways or specialisations across Australia
- Salary Sacrifice - Novated Lease (Maxxia)
- Enjoy a 12-week parental leave policy, supporting you and your family every step of the way
- Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support
- An Employee Referral Program, where you can get financially rewarded for recommending friends for roles at Regis
- Plus, we have reward and recognition programs celebrating your hard work

We are proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and day respite centres. The work we do positively impacts the lives of older people and their families. It really is work you can feel good about.

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