Head of Infrastructure Services

Lead the Future of Infrastructure at Regis

At Regis, we believe in making a real impact on our people, our residents, and the future of aged care in Australia. With over 84 locations and 12,000 employees nationwide, we offer endless opportunities to grow your career in a way that's meaningful to you.

We're now seeking a visionary Head of Infrastructure Services to join our dynamic IT leadership team. This is a strategic and commercially focused role that will shape the future of our Infrastructure, Network, and Telephony Services across a mixed cloud and on-premises environment.

Whether driving transformation through acquisitions and divestitures or ensuring seamless business operations, you'll be at the forefront of delivering high-performing, resilient services that support our mission of care. You'll lead a talented team, foster strong internal and external partnerships, and ensure our infrastructure meets the evolving needs of a complex, geographically dispersed organisation.

This is more than just a leadership role, it's a chance to make a lasting difference in a sector that truly matters.

The opportunity

With a commercial and strategic focus, the Head of Infrastructure Services works closely within the IT landscape and a variety of internal and external stakeholders to deliver Infrastructure, Network and Telephony Services. The services and work may be of a project, acquisition or divestiture or of a business operations nature. The role will be responsible for leading our strategy in a mixed cloud and on-premises landscape.

The Head of Infrastructure & Networks will be responsible for maintaining the seamless operations of services ensuring that extremely high levels of uptime are maintained.  They will manage their services to ensure availability and service levels meet organisational needs; regularly review standards to ensure they are still relevant to evolving business requirements and develop a high performing team.

Leveraging Regis teams, resources and systems, success will be built upon a customer and commercial focus, strong internal relationships, and the ability to effectively manage, prioritise and optimise.

How you will make an impact as a Head of Infrastructure Services

In this role, you will drive the strategic delivery of infrastructure, network, and telephony services ensuring seamless operations, high availability, and scalable solutions that support Regis' mission to provide exceptional care across Australia.

Make a real impact you can feel good about. There's something special about what we do at Regis. We know that real care isn't only about meeting needs, it's about truly knowing the people we look after.

What you will bring to the role

• Experience managing both on-premise and cloud environments
• Health and/or aged care experience as a senior leader (desirable but not essential)
• Demonstrated commercial acumen, with entrepreneurial ability particular within a services environment
• Demonstrated domain expertise in IT infrastructure, data, networks and telephony
• ASX listed experience (advantageous)
• Proven ability to contribute to the senior leadership team;
• Experience in delivering outcomes across a geographically spread business and in a matrix environment
• Experience working with all levels of the organisation
• Ability to develop and analyse options for technology and service development while supporting business growth
• Proven ability to implement change to achieve desired results and lead service assessment, planning and implementation
• Knowledge of the application of Federal, State and Local Government Regulations, Statutes, Acts as they pertain to all aspects of operating within the technology domain and healthcare sector (advantageous)
• Highly developed interpersonal, written and verbal communication skills

Benefits that support and reward you

• Enjoy a flexible working environment giving you better life balance and wellbeing
• Lots of opportunities to realise your potential in an organisation that invests in your personal development.
• Be supported to grow, learn, and explore new career pathways or specialisations across Australia
• Salary Sacrifice – Novated Lease (Maxxia)
• Enjoy a 12-week parental leave policy, supporting you and your family every step of the way

• Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support

• An Employee Referral Program, where you can get financially rewarded for recommending friends for roles at Regis

• Plus, we have reward and recognition programs celebrating your hard work

We are proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and day respite centres. The work we do positively impacts the lives of older people and their families. It really is work you can feel good about.

What our people love about working here

As a team that supports older people to live life on their terms, we genuinely care - for our people, our work and the elderly. We make a big deal of recognising and supporting you, creating a culture of mutual respect, and offering more opportunities to build your career.

We believe in the power of hearts and minds. We know how the little things make a real difference. We are a close-knit, collaborative team that values kindness and puts your wellbeing first. Our commitment to your safety shines through in our Circle of Care initiative, the winner in the Safer and Supported Workforce Awards 2024, which ensures you are physically and psychologically safe at work. We want you to feel seen, valued, and respected for who you are as an individual and the professional skills you bring to the team. We celebrate your work, support your life outside of work and consider you one of our own from the start.

At Regis, real impact starts with you.

No matter your role, you can take pride in knowing you are making a real, lasting impact on people's lives and helping to shape the future of aged care in Australia. It is work you can feel good about. #JoinRegis

To work in residential aged care, you will need to provide satisfactory background checks, including NDIS or police check (role dependent), current year flu vaccination, and certification proof.

Real stories from real people

Find out what makes Regis a place where careers thrive and connections matter.