Maintenance Officer

**About the Position**

The Maintenance Officer is responsible for the upkeep, repair and maintenance of the residential aged care facility, ensuring a safe and comfortable living environment for residents. This role involves performing routine inspections, addressing maintenance issues, and coordinating with external contractors to support the overall operational needs of the facility.

**What are your Key Responsibilities?**

**Facility Maintenance**:

- Conduct regular inspections of the facility to identify and address maintenance needs, including plumbing, electrical, and general building upkeep.
- Perform or coordinate repairs and routine maintenance tasks to ensure all equipment and systems function efficiently and safely.

**Resident Safety and Comfort**:

- Ensure that all maintenance activities contribute to the safety and comfort of residents, addressing issues that could affect their well-being.
- Respond promptly to maintenance requests from residents and staff, prioritising urgent issues as necessary.

**Preventive Maintenance**:

- Develop and implement a preventive maintenance schedule to minimize breakdowns and extend the life of facility systems and equipment.
- Conduct regular checks and maintenance on critical systems, including fire alarms, emergency lighting, and safety equipment.

**Compliance and Safety**:

- Ensure compliance with all relevant health, safety, and environmental regulations, including infection control protocols specific to aged care.
- Conduct safety inspections and implement corrective actions to maintain a hazard-free environment.

**Vendor and Contractor Coordination**:

- Coordinate with external vendors and contractors for specialised repairs and maintenance services.
- Monitor the quality and efficiency of work performed by external service providers to ensure it meets facility standards.

**Documentation and Reporting**:

- Maintain accurate records of all maintenance activities, including work orders, repair logs, and service reports.
- Navigate Taskflo regarding maintenance status, issues, and completed tasks as required by facility management.

**What's in it for you?**
- You will be joining a highly functional & experienced team
- Competitive salary package
- NFP salary packaging benefits of up to $18k
- Annual leave loading
- Discounted private health insurance
- Access to our Employee Assistance Program.
- Ability to purchase extra annual leave
- Heart HQ - the Southern Cross Care (NSW & ACT) People Platform that is packed with exclusive benefits and features designed to help you Celebrate, Connect and Succeed.

**What are the Experience & Skills that are Essential?**
- Previous experience in a similar role
- Property Management / Construction experience
- Understanding of the BCA (Building Code of Australia), NCC (National Construction Code) and Australian Standards.
- Skills and experience in the planning, and implementation of Essential Services and Preventative Maintenance activities
- Current driver’s license
- Intermediate skills in Microsoft office suite of programs
- Intermediate skills in Outlook
- Ability to use portable devices, including but not limited to Phone, tablets, laptops at an intermediate level
- Outstanding organisational and time management skills including the ability to establish priorities and plan work
- Excellent written and verbal communication and interpersonal skills including demonstrated experience interacting with a wide range of people
- Sensitivity to the needs of the elderly in a residential care setting
- Ability to establish and maintain professional and appropriate relationships with residents and/or their families/representatives

**What's Desirable?**
- Experience and understanding of Computerised Maintenance Management Software (CMMS) or Computer Aided Facilities Management (CAFM)

**What’s in it for you?**
- You will be joining a highly functional & experienced team
- Competitive salary package
- NFP salary sacrificing benefits + meal & entertainment allowance up to $15,900
- Annual leave loading
- Discounted private health insurance
- Access to our Employees Assistance Program
- An extra day’s annual leave paid at Christmas
- Flexible start times
- Maxxia Salary Packaging and Rewards, including discounts at major retailers, cinemas and restaurants
- Heart HQ our Southern Cross Care (NSW & ACT) People Platform that is packed with exclusive benefits and features designed to help you Celebrate, Connect and Succeed.

**About Southern Cross Care (NSW & ACT)**
- We are a not-for-profit organisation with a mission to empower older people to ‘live life to the full’. For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT._
- We have a passion for providing the best care with clinical excellence. We offer person-centred care services to meet individual needs and preferences in residential aged care as wel