Receptionist/administration

1 week ago

Rose Bay, Australia Beresford Hall Full time

Beresford Hall is an 81 place, Extra Service residential aged care facility located on New South Head Road in Rose Bay.

Drayton House is an extension to the existing Beresford Hall residential aged care facility, situated on the opposite side of Cranbrook Road and has 65 places. Drayton House is built and furnished to the same high standard and has the look and feel of Beresford Hall. Drayton House operates under the Beresford Hall Residential Age Care Service.

Beresford Hall aims to promote, foster and maintain the highest possible level of care, service and accommodation. Our vision is for Beresford Hall to be of the highest quality care with innovative services that are responsive to the changing requirements of residents and their families.
- Beautiful Extra Service facility in Eastern Suburbs Harbourside location
- 4 - 5 days per week.
- Friendly, supportive, and consumer care focused organisation.

**_What we are looking for—ABOUT YOU_**

You will be working as part of a dynamic and efficient administration team that plays a front line role in client service for our residents and families.
- Excellent organisational and communication skills and ability to multi-task/ prioritise;
- Attention to detail and an understanding of the importance of the highest levels of customer service delivered in a compassionate manner;
- Strong time management skills;
- Work autonomously, as well as a member of the team;
- Extremely reliable and mature outlook to deal with a fast paced and ever changing operating environment;
- Previous administration experience in aged care would be highly advantageous;
- Excellent computer skills, including Microsoft Office.

**_Key Responsibilities_**
- Full range of administration duties;
- You will play the vital role of being the first point of contact for anyone visiting the facility or making general telephone contact during admissions. It is essential that you greet all with a friendly and professional manner - the organisation is in constant pursuit of excellence in customer service;
- You will offer a wide range of administrative support services to staff
- Maintain systems and process for all administrative functions of the facility, including ordering and receiving goods and services from external providers;
- Ensure the safe handling and storage of sensitive information within the facility that aligns with the organisation’s privacy and confidentiality obligations;
- Perform ad hoc duties as required, perform as a true office all-rounder.

**How to apply**

For enquiries, please phone Genevieve Harris, Facility Manager on (02) 8388 8000. Applications to Beresford Hall through Indeed by 16th September 2020.

**Salary**: $49,400.00 - $52,000.00 per year

Schedule:

- 8 hour shift

COVID-19 considerations:
Staff at times have to wear full PPE when on red level restrictions or Facemasks and Shields on orange level restrictions.

Ability to commute/relocate:

- Rose Bay, NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- MS Office: 5 years (preferred)
- Customer service: 5 years (preferred)

Licence/Certification:

- Police Check (preferred)
- At least 3 doses of covid vaccination (preferred)

Work Authorisation:

- Australia (required)

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