Business Support Officer

**Job description**

At our busy Allied Health Practice, we need a hand. Specifically, we need someone with admin experience and ideally someone who has worked in an allied health practice who has NDIS experience.

**About Us**:
Based in the Southern Suburbs of Adelaide, Pearson Allied Health Services (PAHS) specialise in providing allied health services to children, young people, and adults with disabilities. Offering a flexible service, sessions can take place in our office or within the community. Our goal is to provide a true person-centred service while working within a trans-disciplinary team. Established in 2014, our therapy team has grown to include Support Coordinators, Speech Pathologists, Occupational Therapists, Social Workers, Behavioural Therapists, our animal team, short term accommodation, day programs and our mentor support team.

**The Opportunity**:
The Senior Business Support Officer is an administrative ‘all-rounder’ providing outstanding participant support across the organisation within a shared service model. Working as part of the team, the BSO will collaborate with other team members to deliver a range of administrative and project support services.

**About You**

PAHS is looking for an organised individual who is able to demonstrate attention to detail, organise priorities and meet deadlines. You will have experience working with a range of Microsoft Office programs including Word, Excel, and Outlook.

With a demonstrated ability to communicate effectively both verbally and in writing, you will work collaboratively with a range of relevant stakeholders delivering quality services.

If you are able to manage a high and varied workload, organise priorities and take initiative, then this may be the role for you.

**Tasks and duties**

Key Responsibilities
- Establish, develop or contribute to administrative processes as part of the Business Support team in order to provide timely and effective support to other business areas within PAHS.
- Provide administrative and support services (when required) including but not limited to, handling incoming calls, inbox management
- Documentation management (physical and electronic filing), data entry.
- Coordinate meetings and assist with administrative support, including the taking and preparing of meeting minutes/agendas, presentations, meeting papers, with follow-up and reporting of actions arising from such meetings.
- Provide assistance with office systems to ensure the proper and efficient operation of the office including but not limited to maintaining office supplies or stationery, promotional material supplies, and correspondence registers as required.
- Assist with processing invoices to ensure proper and efficient operations of financial processes.
- Participate in rotating roster for reception duties and undertake other duties consistent with the employee’s skill and competencies as directed.
- Maintaining staff records, preparing reports, minutes employment contract letters and reference checks.
- Website maintenance and basic knowledge management.

**Special Requirements**:

- Willingness to be flexible in start and finish times within the spread of core business hours of 8:00am - 5:30pm.
- Willingness to participate in a rotating roster for reception duties encompassing a range of tasks including but not limited to setting up meeting rooms, greeting visitors, assisting with catering and other duties.
- An ability to travel if necessary for the purposes of meeting requirements of the role.

**Key Selection Criteria**:

- Undergraduate qualifications in a relevant discipline or a combination of extensive relevant experience and business focussed training.
- Demonstrated ability to influence and forge working relationships with internal and external stakeholders.
- Evidence of high level of organisational skills and demonstrated time management skills with a proven ability to prioritise tasks to meet competing deadlines with a high degree of accuracy and attention to detail.
- Excellent oral and written communication skills.
- Evidence of ability to think innovatively, be proactive and exercise judgement and decision-making within policy and procedural guidelines.

Why join us:

- Located down South, in Morphett Vale
- Paid Maternity and Paternity Leave.
- Employee Assistive Program
- Excellent culture with regular team events
- At PAHS, our mission is to provide quality allied health services in Southern Adelaide that exceed participants' expectations, utilising a holistic client-centred approach while meeting legislative and regulatory requirements. We strive to provide a professional, confidential service promoting flexibility and upholding human rights while creating opportunities to empower the individuals we support to live the life they choose._
- We are an Equal Employment Opportunity (EEO) employer and are committed to building a workplace culture that values diversity and inclusion. We welcome, actively support and