Retail Customer Service Officer

7 days ago

Morphett Vale, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**
- 8 Months Fixed Term | Part Time 25 hours
- This is a relief role, with shifts rostered across McLaren Vale, Morphett Vale & Noarlunga Centre. A willingness to travel to all locations is a requirement of the role.
- Working Monday to Friday between the hours of 8:45am - 5:06pm
- Supportive training onsite is provided on commencement in the role
- Adult Pay Rate $26.42 increases to $ 28.24 after 3 months + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    1 week ago

    Morphett Vale, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Manager Full Time

    2 weeks ago

    Morphett Vale, Australia Scaffidi Group Full time

    **Competitive salary and employee discounts!**: - ** Dynamic and passionate team environment**: - ** Supportive head office management and in-store staff** **About Us** At United Chemists Southgate, we aim to offer affordable prices and professional healthcare advice that benefits the well-being of our customers. Working as part of the Scaffidi Group and...

  • Retail Assistant

    1 week ago

    Morphett Vale, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful; and - Tenacious problem solvers We are currently looking for a Retail Assistant to join us at our Ingle Morphett Vale SA Store in...

  • Customer Service Officer

    1 week ago

    Mona Vale, Australia Greater Bank Full time

    **About the role** We are seeking dynamic and motivated **Customer Service Officer** in the **Mona Vale Branch**. This is a **fulltime permanent** opportunity with the hours of work being **Monday to Friday, 8:50am to 5:05pm**, with a compulsory 1-Week Induction training at fulltime capacity at our Contact Centre in Newcastle. Our Customer Service Officer...

  • Customer Service Officer

    7 days ago

    Mona Vale, Australia Greater Bank Full time

    **About the role** We are seeking dynamic and motivated **Customer Service Officer** in the **Mona Vale Branch**. This is a **Part-Time Permanent** position with the hours of work being **8:50am to 5:05pm (2 to 3 days per week) **with a compulsory 1-Week Induction training at fulltime capacity. Our Customer Service Officer are motivated and driven to make...

  • Relief Filter/service Person

    7 days ago

    Morphett Vale, Australia Puratap Pty Ltd Full time

    Relief Support and Fill-in Work Only No Trade Certificates Required Easy clean work with consistent relief opportunities Will suit people from all walks of life even those in transition Family friendly - Monday to Friday only No formal qualifications necessary Work with happy customers Provide relief support for our Franchise Team 19 existing...

  • Relief Filter/service Person

    7 days ago

    Morphett Vale, Australia Puratap Pty Ltd Full time

    Relief Support and Fill-in Work Only No Trade Certificates Required Easy clean work with consistent relief opportunities Will suit people from all walks of life even those in transition Monday to Friday only No formal qualifications necessary Work with happy customers Provide relief support for our Franchise Team 19 existing Franchisees and over...

  • Relief Filter/service Person

    1 week ago

    Morphett Vale, Australia Puratap Pty Ltd Full time

    **Relief Support and Fill-in Work OnlyNo Trade Certificates Required Easy clean work with consistent relief opportunities Will suit people from all walks of life even those in transition Family friendly - Monday to Friday only No formal qualifications necessary Work with happy customers Provide relief support for our Franchise Team 19 existing Franchisees...

  • Retail Sales Consultant

    2 weeks ago

    Morphett Vale, Australia Beaumont Tiles Full time

    **Enjoy a career with Beaumont Tiles!** - ** Be part of our growth!**: - ** Dynamic, supportive and successful teams**: - ** Casual position (Full time hours)**: - ** Must be available to work weekends (roster basis)** As Retail Sales Consultants at Beaumont Tiles, you will experience a truly diverse role. This position will have you developing trusted...

  • Customer Service Centre Officer

    1 week ago

    Canning Vale, Australia Stratco Full time

    **Innovator and leader in Australian retailing & manufacturing**: - ** Benefit from ongoing Stratco training & support**: - ** Full time opportunity | Development & growth** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities,...