Retail Customer Service Officer

2 weeks ago


Morphett Vale, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**
- 8 Months Fixed Term | Part Time 25 hours
- This is a relief role, with shifts rostered across McLaren Vale, Morphett Vale & Noarlunga Centre. A willingness to travel to all locations is a requirement of the role.
- Working Monday to Friday between the hours of 8:45am - 5:06pm
- Supportive training onsite is provided on commencement in the role
- Adult Pay Rate $26.42 increases to $ 28.24 after 3 months + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.



  • Moss Vale, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Canning Vale, Australia Wing Hong Food Service Full time

    **Position: Customer Service Officer (Full-Time)** As a key member of our wholesale customer service team, you will play a vital role in ensuring our clients receive outstanding service. You will handle inquiries, process orders, and provide support to our valued customers across various sectors including hospitality, retail, and government...

  • Retail Assistant

    2 weeks ago


    Morphett Vale, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful; and - Tenacious problem solvers We are currently looking for a Retail Assistant to join us at our Ingle Morphett Vale SA Store in...

  • Retail Assistant

    4 hours ago


    Morphett Vale, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful; and - Tenacious problem solvers We are currently looking for a Retail Assistant to join us at our Morphett Vale Stone in a...


  • Morphett Vale, Australia ARB Full time

    ARB Corporation Ltd is a proudly Australian business and a global leader in designing, manufacturing and distributing 4WD vehicle equipment and accessories. We have a presence in over 100 countries and regional offices in USA, Europe, Thailand, New Zealand and the Middle East. Our reputation has been built on high quality products, with services delivered by...


  • Mona Vale, Australia Greater Bank Full time

    **About the role** We are seeking dynamic and motivated **Customer Service Officer** in the **Mona Vale Branch**. This is a **fulltime permanent** opportunity with the hours of work being **Monday to Friday, 8:50am to 5:05pm**, with a compulsory 1-Week Induction training at fulltime capacity at our Contact Centre in Newcastle. Our Customer Service Officer...


  • Mona Vale, Australia Greater Bank Full time

    **About the role** We are seeking dynamic and motivated **Customer Service Officer** in the **Mona Vale Branch**. This is a **Part-Time Permanent** position with the hours of work being **8:50am to 5:05pm (2 to 3 days per week) **with a compulsory 1-Week Induction training at fulltime capacity. Our Customer Service Officer are motivated and driven to make...


  • Morphett Vale, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful; and - Tenacious problem solvers We are currently looking for a Retail Jewellery Assistant to join us at our Morphett Vale store...


  • Morphett Vale, Australia ARB Corporation Full time

    Permanent, full-time position commencing ASAP - Work for Australia's leading 4x4 accessories manufacturer - Generous Employee Discounts ARB Corporation Ltd is a proudly Australian business and a global leader in designing, manufacturing and distributing 4WD vehicle equipment and accessories. We have a presence in over 100 countries and regional offices in...


  • Canning Vale, Australia Metcash Full time

    We are looking to hire a part time Customer Service Officer for a period of 6mths. Working approximately 30 hours per week - across Monday to Thursday, you will be looking after the ALM (Australian Liquor Marketers) Customer Service functions within our Canning Vale office, servicing the Western and Central Regions of Australia. You will need to increase...