Client Liaison Officer

4 days ago

Sydney, Australia Navigator Group Full time

**Who we are**:
We are an established multi-disciplinary medical team encompassing injury treatment, management and medico-legal assessment located in the Sydney CBD with a position available for a full time Client Liaison Officer. The successful applicant will be a vibrant, energetic person with excellent customer service and attention to detail.

**Job tasks and responsibilities**:
The role encompasses client liaison and administration duties including, but not limited to:

- Take phone and online bookings and cancellations, ensuring that the booking system is updated accurately with all the required information.
- Handle phone and online queries from all clients
- Sourcing Medical Specialist availability
- Book travel and accommodation for doctors as required
- Prepare files for appointments at doctors personal rooms and regional locations
- General administrative duties

**Skills and experience**:

- Be outgoing and personable with excellent customer service skills
- Possess exceptional written, oral and interpersonal communication skills
- High attention to detail
- Enjoy working in a team environment
- Be professional and well-presented
- Have computer and online booking system experience
- Knowledge of personal injury insurance schemes advantageous, but not a requirement

**Job benefits and perk**:
Work in a very dynamic, friendly and supportive environment with the potential to grow within the business.

Please note only shortlisted applicants will be contacted. Thank you for your understanding.

**Salary**: $60,000.00 - $70,000.00 per year

**Benefits**:

- Professional development assistance
- Work from home

Schedule:

- 8 hour shift

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