Client Liaison Officer

Together we shape thriving communities, public spaces, places and economies.

• Client Liaison Officer – Partnerships, Events and Venues
• Permanent full-time opportunity (35 hours/week)
• Office location – The Rocks, Sydney (hybrid work arrangements available)
• Salary relative to experience and ranges from $99,938 to $110,271 + super

There has never been a more exciting time to join Placemaking NSW (incorporating Place Management NSW) as we expand our portfolio to include White Bay Power Station, on top of The Rocks, Circular Quay, Barangaroo and Darling Harbour. Join the team managing Sydney's most iconic, historically and culturally significant venues and waterfront locations. Our vision is to 'create extraordinary places' for the millions of customers who visit our precincts each year through the creation and delivery of dynamic experiences and bespoke activations. Working with government agencies, event organisers and stakeholders to bring events and activations to life.

The role

Calling all Event Professionals who are looking to work across Sydney's most iconic Venues

In this role you will act as the key contact to proactively generate venue event sales and provide high quality sales account management. Your experience within the event sector will enable you to identify new event opportunities for our precincts and work closely with our clients to deliver successful events for both parties.

Your expertise in event and client management will help maximize commercial revenue by identifying opportunities for events, all while ensuring event operational compliance with PMNSW's guidelines. You'll play a key role in guiding clients through the event planning process, from selecting the right venue to liaising with our Event Delivery team to meet their needs and managing client relationships to attract repeat event experiences.

Navigating the complexities of balancing commercial interests with community needs is a key part of your day-to-day. You'll maintain strong relationships with stakeholders and deliver high level customer service, ensuring every event runs smoothly. Staying updated with the latest event industry knowledge and managing the administrative side of account management will be essential to your success in this dynamic role.

For more information read the full Role Description: Client Liaison Officer

What you will bring to the role

• Proven experience in venue sales and/or event management, with a solid understanding of the intricacies of coordinating and delivering successful events.
• Client relationship management skills, with the ability to build and maintain positive relationships with a variety of stakeholders.
• Familiarity with both private and government sectors, with a preference for those who understand government processes and the management of public spaces.
• Exceptional communication skills to effectively liaise with clients, internal teams, and external partners, ensuring all requirements are met to the highest standards.

This is an exciting opportunity for a proactive event/sales professional to join the team that lead the planning, implementation and delivery of events, activations and projects across Sydney's most iconic and vibrant cultural, leisure, hospitality and retail precincts, Barangaroo, The Rocks, Darling Harbour and White Bay Power Station.

To understand more about us, please visit our internet sites and and and

About us

Placemaking NSW is responsible for managing and caring for some of Sydney's most iconic harbourside venues and locations, including The Rocks, Barangaroo, Darling Harbour and White Bay Power Station. We also lead the planning and delivery of the Bays West Urban Renewal Precinct, a state significant project that will bring new homes, jobs, and public spaces to 77 hectares of government-owned land just 2 kilometers from Sydney's CBD.

What's in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Sunday 16th November

Should you require further information about the role please contact David Tocquer on or on

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via or HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.