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Front of House Manager

2 weeks ago

Burswood, Australia Alchemy Saunas Full time

**Front of House Manager - Burswood | Alchemy Saunas**

Lead one of Perth’s most vibrant new sauna and ice bath hubs.

**About Alchemy Saunas**

At Alchemy Saunas, we’re redefining sauna culture. Our venues are lively, welcoming, and designed to bring people together through shared experiences and meaningful connections. More than just heat and ice, we’re about conversation, community, and elevated wellbeing.

With multiple thriving venues across Perth and more on the way, our brand-new Burswood venue is set to be a buzzing destination where people come to recharge, connect, and experience modern sauna culture. We’re looking for a confident, people-focused Front of House Manager who can lead operations, inspire their team, and deliver an unforgettable guest experience.

**About the Role**

We’re seeking a highly organised and community-minded Front of House Manager to take charge of our Burswood venue. This is a hands-on leadership role where you’ll combine customer service, operations, and team management with a genuine love of people and connection.

You’ll bring structure, calm confidence, and problem-solving skills to a busy, social environment. From running smooth daily operations to leading a team and creating memorable guest moments, you’ll help shape the culture of one of our newest venues.

**Key Responsibilities**
- Lead, manage, and inspire a team of part-time and casual staff
- Oversee day-to-day operations ensuring the venue runs smoothly, looks immaculate, and delivers excellent service
- Manage rostering and oversee recruitment, staff onboarding, and training
- Create a community-focused atmosphere where guests feel welcome and engaged
- Manage stock levels and provide regular updates and reports to our People & Operations teams
- Ensure compliance with safety and operational standards

**About You**
- Proven experience in venue, hospitality, wellbeing, spa, or customer-facing management roles is favourable
- A natural communicator who thrives on connection and community
- Organised, reliable, and confident managing competing priorities
- Tech-savvy and comfortable with digital scheduling, reporting, and communications platforms
- Calm under pressure, adaptable, and solutions-focused
- Excited about joining a values-driven team and contributing to the growth of Alchemy Saunas

**Perks**
- Free Alchemy Saunas membership
- Ongoing training, growth, and development opportunities
- Be part of a fast-growing brand redefining modern sauna culture
- Opportunity to lead a brand-new venue and shape its success from the ground up

**Keen to Join the Team?**

If you’re an experienced gyM/Fitness studio manager or a leader from a day spa, hospitality, or wellbeing environment, we’d love to hear from you.

Pay: $60,000.00 - $80,000.00 per year

Work Location: In person