General Manager Operational Support Group

2 weeks ago

Seven Hills, Australia CDC NSW Full time

A new General Manager Opportunity has opened up within CDC NSW to lead our new Operational Support Group to ensure the delivery of safe and reliable bus services.

Are you ready to steer the helm of our newly established Operational Support Group? CDC NSW is seeking a visionary **General Manager** to champion the delivery of top-tier bus services. This is your chance to make a tangible impact on public transportation, ensuring every journey is safe, efficient, and customer-centric.

**About CDC NSW**

ComfortDelGro Corporation Australia (CDC) is the largest private bus operator in NSW. Our people are our most valued asset, they are the heart of our success.

Operating in seven countries with over 24,300 employees and serving more than 2 million commuters daily.

We are part of an international company with an impressive global footprint and a reputation for providing a safe and reliable public transport network that meets customer and community needs.

**What You’ll Do**:

- ** Lead with Innovation**: Spearhead the core functions of Performance Management, Operational Customer Centre, and Customer Experience.
- ** Set the Standard**: Craft and execute cutting-edge standards for managing on-road events and service disruptions.
- ** Strategise and Optimise**: Strategically allocate resources to maximise service delivery and operational efficiency.
- ** Empower and Inspire**: Guide and develop a dedicated team, fostering a culture of excellence through strategic hiring, comprehensive training, and continuous performance enhancement.

**Who You Are**:

- A holder of a **Business Management degree** or related field; an MBA would be a great addition.
- An experienced leader with a proven track record in a similar managerial capacity, ideally within the public transport realm.

**Your Winning Traits**:

- A natural-born leader with exceptional communication prowess.
- Proven leadership experience with an innate ability to motivate and deliver exceptional customer service
- A problem-solver with a keen eye for detail and outstanding organisational skills.
- The ability to develop and implement strategic plans that align with the company’s goals and objectives.
- CDC NSW is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees._

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