Customer Service, Sales

2 weeks ago

Mulgrave, Australia PTC - Phone Tech & Comm Full time

**About Us**:
PTC Phone Tech & Comm are the market leader in all things Mobile & Tech Established in 2009 and still family owned to this day our specialty is phone accessories and express phone repairs.

With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range consists of high-quality mobile phone cases, a wide selection of phone screen protection, individually selected repair parts and accessories backed by our exceptionable and friendly customer service. We also offer IOT devices & Smart Tech for the home and workplace

**About the role**:
We are seeking a hard working, dedicated and passionate **Customer Service, Sales & Device Technician** to join our team at our **QV store **We have a **casual position**, with opportunities to progress to permanent part time or full time position.

Reporting to the Store Manager, you will be familiar with working in a fast paced and dynamic retail environment. We will provide training in basic mobile device repairs so you must be willing to learn new skills and enjoy variety in a role. Not only will you be a key part of the team you will live for sales, delighting your customers every step of the way. Confident and willing to go the extra mile for your loyal and returning customers.

**To be successful for this role, you will have**:

- A genuine passion for mobile & tech
- Flexibility to work at least one day on the weekend
- Experience working to and exceeding all budgets and KPI’s
- A hard working and motivated attitude to achieve goals and commissions
- A passion for an excellent customer experience
- An understanding of sales processes and techniques
- An ability to learn new things quickly and think on your feet

**What’s in it for you?**
- Above award salary + commission
- Rotating or fixed rosters
- Staff discounts on the latest and greatest tech, accessories and gadgets
- Family friendly culture, don’t just be another number
- Training and development
- Opportunity to learn how to repair all kinds of devices
- Real growth opportunity on offer - We are in a rapid growth phase - Become a Store Manager or grow further in your career
- QLD based head office with full induction and training provided
- Recognition for your contribution, feel valued for the hard work you do

**If this is a position you are interested in then please APPLY NOW to register your interest**

**Job Type**: Casual

**Salary**: From $29.73 per hour

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Rotating roster
- Weekend availability

Supplemental pay types:

- Commission
- Overtime pay

**Experience**:

- Customer Service: 1 year (preferred)
- Sales: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Service Operator

    2 weeks ago

    Mulgrave, Australia Moffat Pty Ltd Full time $60,000 - $80,000 per year

    Are you ready for a dynamic role where teamwork, adaptability, and attention to detail are key? Moffat, a renowned leader in commercial catering and bakery equipment, is looking for a Customer Service Officer to join our collaborative and vibrant team at our Mulgrave head office. This diverse role spans the food service industry, engaging with both dealers...

  • Customer Service Officer

    2 weeks ago

    Mulgrave, Victoria, Australia Labour Solutions Australia Full time $40,000 - $60,000 per year

    Role Overview: Our client is seeking a Customer Service Officer to join the team at their Mulgrave location. In this office-based role, you will be responsible for a variety of administrative tasks including managing emails, phone calls, assisting with invoicing and sales, and addressing all customer and client-related matters. This position offers a dynamic...

  • Customer Service Officer

    6 days ago

    Mulgrave, Australia Elgas LIMITED Full time

    Elgas LIMITED **Customer Service Officer** Mulgrave (VIC), Australia | req9210 **What you will enjoy doing** - You will be key to customer service and will provide outstanding telephone skills - Focus will be to identify and convert opportunities to drive sales growth and maximize customer retention - Whilst proactively promoting product campaigns you...

  • Customer Service Officer

    6 days ago

    Mulgrave, Australia Total Beauty Network Full time

    **About us** Total Beauty Network (TBN) is a successful Australian owned, family operated healthy beauty business. We are 100% committed to creating quality, affordable beauty products that are natural, organic and cruelty-free. Our award-winning brands include Inika Organic, Designer Brands (DB) Cosmetics, Raww Cosmetics and Colour by TBN. Products are...

  • Customer Service Officer

    4 days ago

    Mulgrave, Australia Page Personnel Full time

    Mulgrave location - Free & secure parking **About Our Client**: Reporting to the Operations Manager, your main role and responsibilities will include but not limited to: - High-volume sales order data entry of customer orders, daily. - Answering inbound calls from customers. - Forwarding customer feedback and complaints to the relevant stakeholder to fix,...

  • Customer Service Officer

    1 week ago

    Mulgrave, Australia Page Personnel Full time

    Mulgrave location - $35/hour + Super **About Our Client**: Reporting to the Operations Manager, your main role and responsibilities will include but not limited to: - High-volume sales order data entry of customer orders, daily. - Answering inbound calls from customers. - Forwarding customer feedback and complaints to the relevant stakeholder to fix,...

  • Customer Service Officers

    4 days ago

    Mulgrave, Australia Evans Faull Pty Ltd Full time

    Full-time roles - Mulgrave location - Be part of a growing, committed team - **Full-time roles**: - **Mulgrave location**: - **Be part of a growing, committed team** **The Roles** Haddenham Healthcare is a Melbourne-based supplier of high-quality healthcare products. They are a seeking a number of full-time Customer Service Officers to liaise with their...

  • Customer Service Advisor

    5 days ago

    Mulgrave, Australia Westpac Group Full time

    Join our strong team of bankers in Waverly Gardens! - Part-time role, 26.6 hours per week - Strong customer service experience essential **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs....

  • Customer Service Coordinator

    2 days ago

    Mulgrave, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Customer Service Coordinator

    2 weeks ago

    Mulgrave, Australia Coates Hire Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...