Full Time

**Job Number** 22163596

**Job Category** Sales & Marketing

**Location** Element Melbourne Richmond, 588 Swan Street, Melbourne, VICTORIA, Australia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**Sales Manager**

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.

**What we’re looking for**
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
- High school diploma or GED and 1 year experience in the sales and marketing or related professional area.

**What you’ll do**

**Understanding Market Opportunities & Driving Revenue**
- Proactively targets Corporate/group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
- Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and the property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

**Providing Exceptional Customer Service**
- Handles complex business with significant revenue potential as well as significant customer expectations.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Provides excellent customer service in order to grow share of the account.

**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.

**Perks you deserve**

**We’ll support you in and out of the workplace by offering**:

- Team-spirited coworkers
- Encouraging leadership
- Support to live a life of wellbeing and happiness
- Discounts on hotel rooms, gift shop items, food and beverage
- Recognition programs
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day fresh, focused, feeling alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, and we are energized by helping them find their own space in Element. We help our guests live life away as they do at home, no matter how long they stay. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a balanced space for yourself and those around you, we invite you to explore career opportunities with Element.