Administration and Customer Service

6 days ago

Turramurra, Australia Global Education Academy Full time

**Administration and Customer Service (in our Turramurra Campus)**

**A bit about us**

Global Education Academy is the visionary Global Learning Movement connecting an elite community and leading the way in explicit learning globally.

For over a decade, Global Education Academy (GEA) has made a difference for thousands of students, teachers, and parents. It’s our scientific approach, world-class methodology, award-winning programs, and highly qualified teachers that set us apart as we challenge the increasingly crowded Tutoring industry filled with static product noise.

Lead by visionary Dr Majeda Awawdeh, “Our exclusive Learning Experience unlocks a passion for learning by empowering students with explicit learning, teachers with expert training and parents with clarity on their child’s performance and potential”.

GEA a tight knit team, together we enjoy and cultivate that sense of synergy between what we each stand for and what our organisation represents.

We are a business for good. We help the local community and communities in less-fortunate countries.

**A bit about the role**

We offer a competitive salary and most importantly a career path. We offer stability and a great team environment.

This is an administrative position that manages the day-to-day functions of the office at our Turramurra Campus.

Responsibilities include:

- Face to face interaction with students, parents and teachers
- Answering the phone
- Data entry
- Scheduling appointments
- Handling internal databases and appropriate records
- General office duties such as printing, light cleaning and all the boring things that you can turn into fun.
- Experience in education is a bonus (ex and current teachers are welcomed)

**This role can be on casual or permanent part-time 3 days a week.**
- *_**shifts are between 12 pm - 7.30 pm weekdays (public school terms) and 9 am-5 pm (during school holidays)**_

**A bit about you...**
- Able to think outside the box and have a can-do attitude
- You have excellent customer service skills
- You are reliable, well-presented and punctual
- You’re intelligent. We’re a clever bunch so you need to keep up
- You’ve got a track record of a strong work ethic
- You’re comfortable with technology
- You’ve got solid experience picking up the phone and answering with clarity
- You have great written and verbal communication skills
- You want to be part of a team and a company that changes people's lives. (Check our Google reviews)
- You are passionate about education and love kids.

**The Prize**

In Australia, we’re poised to expand to new locations, roll out new services, and expand the team in the next three years. Our global goals are even bigger. We promote from within.

**Please submit a cover letter and a resume.**

**Job Types**: Casual, Part-time
Part-time hours: 20 per week

**Salary**: From $27.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Evening shift
- Weekend availability

COVID-19 considerations:
Global Education Academy is a covid safe workplace

Ability to commute/relocate:

- Turramurra, NSW 2074: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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