Client Contracts Officer
2 weeks ago
At Uniting we believe in taking real steps to make the world a better place. we work to inspire people, enliven communities, and confront injustice. Our focus is always on the people we serve.
We are **bold, imaginative, respectful**, and **compassionate.**
**_ About the Role:_**
The Client Contract Officer is part of Finance Shared Service ‘s Client Administration Team and provides a central point of contact for our Ageing clients as they move into Residential Aged Care.
As an integral member of the Client Administration team, you’ll focus on issuing residency agreements and discussing all financial/contractual matters with the clients and their representatives.
**You will be a much
- valued member of a supportive, fun and social team and we do offer a hybrid working model following your probation period
- Lets talk**
**_ Key Responsibilities and accountabilities_**_:_
- Contribute towards the efficiency and effectiveness of the Client Administration Team, client facing activity of the Finance Directorate specifically in regards to Residential Aged Care Homes. Discussion of financial arrangements and issue of Residency Agreements to all incoming Residential Aged Care clients
- Set up client’s initial financial billing arrangements
- Execution of Residency Agreements and other prudential obligations
- Liaise with staff at the Aged Care Homes on all incoming admissions and transfers
- Respond by phone and correspondence to client enquiries
Follow up on return of signed agreements, interim billing arrangements & payment plans, means assessments and related matters
**_ About You:_**
- Administrative, contractual and/or financial experience in the health or aged care industry
- Excellent written and oral communication skills
- Effective customer service skills, particularly if in the aged care industry
- High level of attention to detail and orientation towards quality in written documentation and records keeping
- Demonstrated ability to forge relationships and navigate a complex organisation & industry
**_Even Better:_**
- Experience in a similar role
**_ What is in it for you?_**
- Work with like-minded, dedicated, respectful people within an organisation that celebrates diversity
- Salary Packaging benefits as an NFP - extra $15,900 as a tax-free salary component + additional $2,650
- Flexible working arrangements, exceptional career opportunities
- Uniting actively promotes from within
- Excellent employee assistance program to support your wellbeing
**To review the Position Description please click on the link below**
***Client Contracts Officer PD.pdf**
**_ At Uniting we believe vaccination to be the best way to keep our employees and clients safe from COVID-19. We require all employees to be fully vaccinated against COVID-19 (3 doses) as a condition of employment._**
Uniting is proud to be an EEO employer. Uniting supports an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity, and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.
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