Administration Assistant

16 hours ago

Sydney, Australia Universal Business Team Full time

The CompanyEstablished in 1994, Arrow Metal is one of the most trusted specialist manufacturers and suppliers of perforated metal and woven wire mesh products in Australia. With a growing stock of ready-made products in a range of profiles and sizes for immediate dispatch, we can accommodate even the quickest lead times.
The RoleWe are seeking a dynamic and organized Administration Assistant to join our team and provide crucial support to our daily operations. As an Administration Assistant, you will play a pivotal role in ensuring the smooth functioning of our office by handling a variety of administrative tasks. Your responsibilities will encompass general office assistance, managing the sales inbox, handling telephone queries, and providing after-sales support, including coordination with drafting personnel and managing order logistics.

**Responsibilities**:

- Upload deal information into the CRM system for efficient record-keeping.
- Handle telephone queries with professionalism and efficiency.

**After Sales Service**:

- Manage offshore drafting personnel, handling client correspondence for drawing sign-off and clarification.
- Coordinate with production for smooth workflow and timely completion of projects.
- Prepare and finalize work orders to meet client specifications.
- Track and manage deliveries, providing accurate and timely order ETA information to clients.
- Strong communication skills to effectively liaise with clients, team members, and other stakeholders.
- Proficiency in office management tools, CRM systems, and general administrative tasks.
- Ability to handle multiple tasks simultaneously while maintaining a high level of accuracy.
- A problem-solving mindset and the ability to adapt to evolving priorities.

What's In It For You?
- Opportunity for professional growth and development within a dynamic team.
- Exposure to diverse administrative tasks, enhancing your skill set.
- Competitive compensation package with performance-based incentives.
- A supportive and collaborative work environment that values innovation and creativity.

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