Mobile Service Support

6 days ago

Parramatta, Australia Talent International Full time

**Job Details**:
**Location**

Parramatta

**Salary**

AU$400 - AU$420 per day + Super

**Job Type**

Full Time

**Ref**

BBBH98501_1676169214

**Contact**

Rochelle Chaffey

**Posted**

4 minutes ago

**Mobile Service Support // Government // 15+ Month Contract**
- 15 Month + Day Rate Contract
- Parramatta Office - No shift work.
- Government Department

Talent International is working in partnership with a **government department** to assist in sourcing an experienced **Mobile Service Support** to lead and manage security projects supporting and implementing technologies which include mobile smart phones, tablets and data SIM cards to maintain levels of mobility support

**To be successful in this role you will**:

- Ensure the Mobile smart phone and all mobile-phone peripheral technologies are in line with NSW Police Architecture.
- Research mobile technologies best suited to NSW Police and are compatible with NSW Police Architecture.
- Engage with internal and external stakeholders, which include internal customers of all levels within NSWPF. This will include taking inbound and outbound calls.
- Fault finding, trouble shooting.
- Customer service focused - dealing with Operational Police
- Support mobile devices, including Mobile Phones, Tablets and Data SIM Cards.

**Key Requirements**:

- Demonstrated experience in Mobile Technologies covering all Mobile Smart Phones - Android and IOS.
- Demonstrated and direct experience in Mobile technology rollout and transfer including re-enrolment and factory reset of smart phone devices
- Proven experience at appropriate level in ICT projects
- Strong written and oral communication skills.
- Demonstrated ability with MS Office at advanced levels - AirWatch (Mob device mgt system) or inTune

**Please note: This role requires full Australian working rights. Shortlisted applicants will be contacted for this role.

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