IT Support Technician

2 days ago

Parramatta, Australia Orchal Ltd Full time

Job Description Level 1 Field Engineer

Purpose of the role: Level 1 Field Engineer to support the client environment and help customers find solutions to their technical issues as well as monitoring network, PCs, and peripherals.

**Key responsibilities**:

- Provide onsite and desk side support services to end users.
- Troubleshoot PC related problems at the direction of TCS level 1 or SPOC.
- Complete incidents and requests within SLA in pressurized environment.
- Ensure tickets are updated on a daily basis.
- Support meeting room environment and video conferencing.
- Support printers, scanners, and other peripherals.
- Support mobile devices, such as iPads, iPhones and Android devices.
- End-User Data back-up and restoration when required in the course of a service incident.

**Behavioral skills required**:

- Individual must have good customer facing skills and be well presented.
- Demonstrates independent and pro-active thinking.
- Builds effective relationships both within the team and across the business and Professional Services
- Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practices.
- Must be able to work alone and unsupervised, taking the initiative when necessary.
- Must be organized and prioritize work appropriately.

**Technical skills & Experience required**:

- Must have experience of using a Call Logging system.
- Support experience of MACs would be beneficial.
- Knowledge of mobile devices, in particular Androids and iPhones.
- Working knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing and troubleshooting PC and laptop hardware components.
- Familiarity with Microsoft PATCH MANAGEMENT.
- Ability to replace defective parts, as identified by TCS.

**Job Type**: Freelance

Pay: $35.00 per hour

Expected hours: 30 per week

Ability to commute/relocate:

- Darwin NT: Reliably commute or planning to relocate before starting work (preferred)

  • Help Desk Support

    2 weeks ago

    Parramatta, Australia R-IT Solutions Pty Ltd Full time

    **Job description** Location: Parramatta We are an IT Service Provider based in Parramatta and are looking for an all-rounder IT Support Technician to join our growing team to provide support our client based at Sydney area. The person should have a genuine passion for computers & technology. You are the kind of person who likes to investigate new...

  • Technician

    1 week ago

    Parramatta, Australia Sime Darby Motors Full time

    **Job Details**: - Reference #- 52946- Location(s)- Parramatta- Expertise- Automotive Mechanic/Technician- Job level(s)- Entry Level, Experienced- Work type(s)- Permanent- More details (document) **An exciting opportunity has become available for an experienced and dedicated Technician to join our service workshop at Denlo Volkswagen.** Forming a key...

  • Technician

    2 weeks ago

    Parramatta, Australia Sime Darby Motors Full time

    **Job Details**: - Reference #- 51897- Location(s)- Parramatta- Expertise- Automotive Mechanic/Technician- Job level(s)- Industry Apprentice, Graduate, Experienced- Work type(s)- Permanent- More details (document) **Parramatta BMW is leading the way forward with the largest dealership for BMW in Western Sydney.** **We are totally committed to defining and...

  • Apprentice Technician

    1 week ago

    Parramatta, Australia Autosports Group Full time

    **Family and Friends Referral Program**: - **Ongoing Factory Training and Career Development**: - **Entry Level Role Great Start to a Career for School Leavers** Audi Parramatta are part of the Autosports Group (ASG) which is a large, listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. Currently with...

  • Apprentice Technician

    4 days ago

    Parramatta, Australia Autosports Group Full time

    **Family and Friends Referral Program**: - **Ongoing Factory Training and Career Development**: - **Entry Level Role Great Start to a Career for School Leavers** Volvo Cars Parramatta are part of the Autosports Group (ASG) which is a large, listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. Currently...

  • Apprentice Technician

    2 weeks ago

    Parramatta, Australia Terry Shields Toyota Full time

    Be part of the driving force within one of Sydney's most experienced and successful vehicle dealerships. Terry Shields Toyota Parramatta has opportunities for a 1st year apprentice to join our team. You will be in the process of or already have completed year 10 or 12 and able to manage on-the-job and apprenticeship training. **The essential qualities we...

  • Master Technician – FIFO Opportunity

    2 days ago

    Parramatta, New South Wales, Australia Magic Group Full time $80,000 - $120,000 per year

    Master Technician – FIFO Opportunity to Geraldton, WA | Automotive DealershipJoin a dynamic, growing dealership group and take your technical expertise to the next levelWe're seeking a Master Technician to join our high-performing team on a FIFO roster to Geraldton, Western Australia, providing expert diagnostic, repair and maintenance support across a...

  • Dental Technician

    6 days ago

    Parramatta, Australia SparX Lab PTY LTD Full time

    **Join our Team at Spar-X Lab Pty Ltd part of the Enzo4D group.** Spar-X Lab Pty Ltd part of the Enzo4D group is an innovative digital Dental Laboratory located in Parramatta with over 50 staff and manufacturing all appliances under the one roof. Renowned for our vibrant and unique lab culture, Spar-X Lab Pty Ltd is dedicated to delivering seamless service...

  • Vehicle Service Technician, Parramatta

    2 days ago

    Parramatta, New South Wales, Australia Tesla Australia Full time $90,000 - $120,000 per year

    Tesla's Service Teams are growing, and we have exciting opportunities to bring in talented technicians at all experience levels to join our world-class teams. You will join a high performing team with supportive management where you will be exposed to cutting edge automotive technology and play your part in working on the most advanced cars in production...

  • Service Technician

    1 week ago

    Parramatta, New South Wales, Australia CP Personnel Full time $90,000 - $120,000 per year

    Our client is a highly respected importer and supplier of processing and packaging machinery to various sectors of the food industry. At this time we are seeking either an experienced Field Service Technician with industrial Machinery experience, or alternatively an aspiring recently qualified Electrician who would like to be mentored into a career in...