Private Patient Liaison Officer

2 weeks ago


Melbourne, Australia Monash Health Full time

Location: Melbourne | Eastern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Finance

Reference: 59220

**Private Patient Liaison Officer**

Private Patient Liaison Officers will be able to identify private and compensable patients throughout the Monash Health network. They will be able to have constructive discussions with health funds and assist patients with making a decision about the utilisation of their private health insurance within Monash Health. This assists in maximising the potential for additional revenue brought in by Monash Health.

**About The Role**
- Part Time Permanent Position
- Casey Hospital
- Shifts set as follows
- Mondays 0800-1630, Fridays 0800-1630 and Saturday mornings 0800-1200
- Ability to pick up extra shifts at our other main hospital campuses
- Monash Medical Centre Clayton and Dandenong Hospital

**The Private Patient Liaison Officer will be responsible for increasing Monash Health’s revenue by identifying potential private and compensable patients and assisting them in understanding the benefits of the utilisation of private health insurance during their stay within Monash Health. The Private Patient Liaison Officer will visit patients and clinical staff on our wards (including the Emergency Department) to obtain supporting documentation and identification and will then ensure that these patients are admitted under the correct classification. Located across all 6 major Monash Health sites, this role requires a great deal of teamwork and active contribution to continuous quality improvement in the delivery of the service.**:
**About You**:
Applicants are highly motivated individuals who thrive working in a dynamic, fast paced environment and are truly passionate about delivering a high standard of quality work in the finance area.

**You Are Also**
- dedicated to safe best practice & quality care
- enthusiastic, compassionate & able to work collaboratively

**What We Offer**
- access to Monash Health in-house learning portals to further expand your acute clinical skills & knowledge base
- on the job training
- a competitive salary

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed. These include:

- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.

A request to conduct probity checks does not guarantee that an offer of employment will be made.

Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and Influenza and are required to provide acceptable evidence of their vaccination status. The current orders require evidence of three doses for COVID-19.



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