Emergency/ward Patient Liaison Officer

4 days ago

Melbourne, Australia The Royal Melbourne Hospital Full time

-Location: Melbourne | Northern Metropolitan
Job type: Part time
Organisation: The Royal Melbourne Hospital
Salary: Salary not specified
Occupation: Accounting, Administration/Secretarial, Human Resources
Reference: 72752

**Patient Liaison Officer**
- ** Exciting opportunity in our Patient Liaison Team with a strong customer service focus interacting with patients, families and treating teams**:

- ** Join a collaborative and supportive team in a fast paced and busy hospital setting**:

- ** Part Time position available located at The Royal Melbourne Hospital City Campus and Royal Park Campus as required**
- Revenue Services is a customer focused department that works closely with patients, families, carers and staff to identify the most suitable funding classification available to a patient. We are looking for a passionate and dedicated individual to join our Patient Liaison Team with a part time opportunity available to work at our busy City Campus (and Royal Park Campus as required).

**Your new role**:

- Identifying and engaging with private and compensable patients (including Medicare ineligible patients), ensuring best patient and claiming outcomes.
- Providing administration support to private and compensable patients as well as families, carers, clinicians and all other stakeholders associated with such patients.
- Work collaboratively and engage in all PLO team initiatives that drive favourable revenue outcomes.

**About you**:

- You will enjoy working individually and as part of a team in an environment that is fast paced and exciting
- Excellent people and communication skills
- Demonstrated ability to work accurately and effectively in a busy team environment

**Benefit of working with the Royal Melbourne Hospital**:

- Career progression opportunities to suit your professional development goals.
- Enjoy excellent work-life balance working in a supportive and collaborative team
- Salary packaging, onsite car parking and, close to public transport.

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