Manager, Access Programs

**We are looking for a dynamic and highly driven Manager to guide a team of professionals in offering high quality EAP and consultancy services to organisations in South Australia.**

**The Role**

ACCESS Programs provides Employee Assistance Program (EAP) counselling, critical incident response, consultancy and training to a diverse range of organisations and individuals. Services are provided on a fee for service basis.

The Manager will provide overall program leadership including client relationship, contract and quality management and in conjunction with the Executive Manager be responsible for the monitoring and managing of human and physical resources and financial viability.

A key responsibility of the Manager will be managing and extending the program’s revenue portfolio through business development activities including the marketing of the service, and the identification, assessment and response to new business opportunities.

See attached Position Description for full details.

**What you need to bring**

**Essential**
- Degree-level qualification in Psychology, Social Work or a similar qualification
- Experience in leading and managing individuals and teams
- Business acumen and ability to identify and seize opportunities in a challenging and competitive market
- Proven experience in conducting commercial negotiations and developing partnerships
- Experience in Marketing and Business Development
- Understanding of fee for service budget environments
- Experience in promoting and developing teamwork and an effective work environment
- Experience in development and implementation of policies and procedures
- Demonstrated skills relating to tender writing and grant submissions
- Excellent interpersonal, leadership and consultative skills
- A Current Drivers Licence
- Valid Department of Human Services (DHS) Working with Children Check
- Ability to do some work outside of standard hours when required

**Desirable**
- Training and Assessment Qualification
- Organisational Development experience and/or qualification
- Experience using Penelope electronic client management system
- Management experience in a non-government setting
- Membership with a relevant professional association

**What's in it for you**
- Attractive salary and salary sacrifice options incl. meal & entertainment card
- CBD car park and optional salary sacrificed vehicle
- Join an experienced, well-qualified and professional team
- Dynamic, responsive and collaborative leadership
- Quality accredited and reputable organisation
- Ongoing training in a supported environment
- Access to our Employee Assistance Program (EAP)
- 6 weeks parental leave for primary carer and 2 weeks for secondary carer
- Health insurance discounts with Bupa

**Who we are**

Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us, click on the video Centacare Catholic Family Services - Our Story

**How to Apply**

For a confidential discussion about this opportunity please contact Amanda Coldwell, Manager ACCESS, on 08 8215 6799.

**Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.**

With respect, no agencies please.