Complaint Support Officer, Judicial Commission of
4 days ago
A unique opportunity has arisen to work in the important field of judicial ethics and integrity, in hybrid work environment where development and well-being is a high priority. The newly created role supports the legal area of the Commission and the Director. The Commission seeks to promote public confidence in the courts and VCAT and define the standards expected of judicial officers, both in and out of the court room. The Commission's Board is chaired by the Chief Justice of Victoria.
The hybrid model enables staff to work from home and in our newly fitted out office (close to the court-precinct) - where a calm, collaborative, collegiate workplace has been created. Access to state-of-the-art end-of-trip facilities make it easy to commute by bike or take a break during the day to exercise. A comprehensive well-being program is also available.
The Complaints Support Officer is a support liaison role for the Commission. The Complaints Support Officer works with the Complaints Officer as the first point of contact for enquiries and complaints from individuals or agencies that have been a party to a legal proceeding or have witnessed or are aware of a matter giving rise to a complaint.
The Complaints Support Officer will support the Complaints Officer to provide ongoing administrative management of enquiries and complaints received at the Commission. The incumbent will be expected to assist the small legal team at the Commission, external stakeholders, and complainants.
The Complaints Support Officer will also assist with the communication and educative functions of the Commission, by developing an understanding of Commission functions and the legal sector more broadly, including facilitating referrals to other agencies where appropriate.
How to apply
- resume
- a short covering letter
For further information on the position, please see the attached position description.
**Other Information**:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits. Employees of Court Services Victoria are required to comply with any applicable government pandemic order, as well as any policy implemented by Court Services Victoria, in relation to mandatory vaccinations against COVID-19. It is a condition of any offer of employment that applicants for vacant roles with Court Services Victoria agree to comply with any applicable pandemic order or policy regarding mandatory vaccinations.
CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.
-
Operations Support Officer, Judicial Commission of
10 hours ago
Melbourne City Centre, Australia Court Services Victoria Full timeAbout the role A unique opportunity has arisen to work in the important field of judicial ethics and integrity, in hybrid work environment where development and well-being is a high priority. The newly created role supports the legal area of the Commission and the Director. The Commission seeks to promote public confidence in the courts and VCAT and define...
-
Melbourne City Centre, Australia Court Services Victoria Full timeAbout the role A unique opportunity has arisen to work in the important field of judicial ethics and integrity, in hybrid work environment where development and well-being is a high priority. This newly created role supports the operations area of the Commission and the Director. The Commission seeks to promote public confidence in the courts and VCAT and...
-
Melbourne, Australia Court Services Victoria Full timeLocation: Melbourne | CBD Job type: Full time / 12 months Organisation: Court Services Victoria **Salary**: $90,067 - $102,192 Occupation: Projects Reference: VG/JS0285A - The Judicial Commission of Victoria is seeking a suitably experienced self-starter to fulfil the role of Project and Operations Officer on a fixed term for 12 months - This diverse...
-
Melbourne, Australia Court Services Victoria Full timeLocation: Melbourne | CBD Job type: Full time / 18 month contract Organisation: Court Services Victoria **Salary**: $55,439 - $71,194 Occupation: Administration/Secretarial Reference: VG/JS0577 - Work within the Operations team to provide support the Judicial Commissions’ exciting new Digital Transformation project. - Part time VPS2 position to...
-
Complaints Coordinator
10 hours ago
Melbourne City Centre, Australia Court Services Victoria Full time**About Us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...
-
Judicial Administrative Support Officer
2 weeks ago
Melbourne City Centre, Australia Court Services Victoria Full timeAbout the role Reporting to the Judicial Service Delivery Coordinator (JSDC), this role is responsible for a wide range of administrative and operational tasks related to the work of the Judicial Staff Coordinators (JSCs). Under the direction of and in collaboration with the Senior JAS Officer you will be responsible for the following: - Perform routine...
-
Melbourne City Centre, Australia Court Services Victoria Full timeAbout us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent...
-
Judicial Education Coordinator X 2, Judicial
4 days ago
Melbourne City Centre, Australia Court Services Victoria Full timeAbout us The College exists to inform and enrich the Victorian judiciary. Everything we do, whether in-person or online, is designed to impart deep knowledge and insight. We support judges, magistrates, coroners and tribunal members to develop the skills they need to perform at their best. College staff care about their work and are skilled at what they do....
-
Executive Assistant and Operations
5 days ago
Melbourne City Centre, Australia Court Services Victoria Full time**About Us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...
-
Melbourne City Centre, Australia Court Services Victoria Full timeAbout us The Children's Court of Victoria (ChCV) has jurisdiction under the Children, Youth and Families Act 2005 to hear cases involving children and young people up to the age of 18 years, and in some cases up to 19 years. It has a Family Division and a Criminal Division and it sits at locations throughout metropolitan Melbourne and regional...
