Customer Service Officer

3 days ago


Melton, Australia Charterhouse Full time

**An amazing 3-month Customer Service opportunity to join a growing council in the western suburbs with a professional, positive, and enthusiastic team.**
- **Must have customer service/ call centre experience**:

- **Western suburbs - Melton | Be proactive and passionate about working towards a progressive change in the lives of community members**:

- **Local Government experience is advantageous**

Do you believe you have the skills, desire, and work ethic to work with members of the community by assisting them with day-to-day inquiries?

Join a fast-paced team in the western suburbs that is devoted to delivering high quality service to their members at all times. They are a reputable and diverse team that offer an inclusive and supportive environment. Training will be provided during the first 3 weeks and WFH equipment will be provided to ensure you are well equipped to succeed in the role. You will be working full time hours, Monday to Friday. You must be able to attend training on site.

**You will be responsible for**:

- Promoting and maintaining exceptional customer service in all communications with customers on the phone
- Accurately deliver service to a high-volume call centre while contributing to the Key Performance Indicators required.
- Liaise with other departments while performing back office secretarial and administrative tasks

**To be successful you will have**:

- Previous experience in both face-to-face and high-volume telephone customer services
- Local government experience is desirable
- Great communication skills, written and verbal
- Proactive attitude to work and learning new systems

**Benefits***:

- A 3-month temporary contract with a possible extension
- An opportunity to get your foot in the door to work for a Local Government.
- Work for an innovative and community focused organization that is well connected to public transport.

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills, and contributions to the workplace.



  • Melton, Australia TECSIDE Full time

    Our client, who supplies products to the electircal industries, is currently looking for an experienced **Customer Service Officer** to join our clients team based in Melton, VIC. The position will be required to deliver exceptional Customer Service to existing and new customers and liaise with all necessary internal departments to ensure total customer...


  • Melton, Australia Public Sector People Full time

    Local government opportunity - Part time working 20 hours per week - Paying $32.89 per hour + super This role is to provide where possible, first point resolution to customers of Council, seeking advice, assistance or information regarding a variety of Council’s services. **Key Requirements**: - Experience delivering face to face, phone and online...


  • Melton, Australia Melton City Council Full time

    **Multiple** Part Time Permanent Positions - 24.5 Hours per week** **2 x Tuesday to Friday + One Saturday a month** **1 x Monday to Thursday + One Saturday a month** **Salary Range $61,480 to $64,853 per annum pro rata + 10.5% Super** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse...


  • Melton, Australia Melton City Council Full time

    **Multiple** Part Time Permanent Positions - 24.5 Hours per week** **1 x Monday to Thursday position + One Saturday a month** **1 x Tuesday to Friday **+ One Saturday a month** **Salary Range $61,480 to $64,853 per annum pro rata + 10.5% Super** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and...


  • Melton, Australia Maxima Full time

    Maxima, in partnership with Australia Post, are looking for motivated individuals to undertake a part time traineeship as a Postal Services Officer. This rewarding entry level opportunity is designed to give you practical on-the-job experience whilst receiving paid study leave to obtain a nationally recognised **Certificate III in Business.** Australia...


  • Melton, Australia Melton City Council Full time

    **Part Time Fixed Term Position - March 2026** **28 hours a week** **Monday, Tuesday, Wednesday & Friday** **Band 3 Library - Salary Range $67,833 to $69,105 per annum pro rata + 11.5% Super** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality - one of the fastest developing...


  • Melton, Australia Melton City Council Full time

    **3 x Part Time Permanent Positions** Position 1: 21 hrs per week - Monday, Tuesday & Friday (includes 1 evening and 1 Saturday per month) Position 2: 24.5 hrs per week - Monday to Thursday (includes 1 evening and 1 Saturday per month) Position 3: 20.66 hrs per week - Tuesday, Thursday, Friday, & Sunday (includes 1 evening and 1 Saturday per month and...


  • Melton, Australia Melton City Council Full time $69,868 - $73,871 per year

    3 x Part Time Permanent PositionsPosition 1: 21 hrs per week - Monday, Tuesday & Friday (includes 1 evening and 1 Saturday per month)Position 2: 24.5 hrs per week - Monday to Thursday (includes 1 evening and 1 Saturday per month)Position 3: 20.66 hrs per week - Tuesday, Thursday, Friday, & Sunday (includes 1 evening and 1 Saturday per month and every...


  • Melton, Australia beBeeFacilities Full time $74,283 - $78,754

    Job OpportunityWe are seeking a motivated individual to join our Recreation and Facility Activation Department as a Facilities Support Officer. The City is the fastest growing municipality in Australia, home to a vibrant and diverse community. As a Facilities Support Officer, you will play a key role in delivering and enhancing the health and wellbeing of...


  • Melton, Australia Battery Empire Full time

    **Customer Service Representative - Battery Empire Melton, Vic** **Job Type**: Full-time/Part-time **About Us**: At Battery Empire Melton, we are passionate about providing high-quality battery solutions to our customers. We pride ourselves on exceptional service and a commitment to the automotive industry. **Position Overview**: We are seeking an...