Client Scheduling Officer

3 days ago

Kenmore, Australia Churches of Christ Full time

**Churches of Christ, Home Care, Kenmore**

**12 Month, Fixed-Term Opportunity**

**About us**

Churches of Christ has been there for thousands of Australians who've needed our compassion and care for 140 years. Our team of 4000 is helping to build communities across Queensland where people are enabled to live hope-filled, meaningful lives.

We are tremendously proud of the work our team does in our services. We provide the support, training, and flexibility so you can focus on caring for our residents, giving them personalised support and attention.

Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety.

**Benefits**

Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career.

We also offer:

- Upskilling and career progression available;
- Flexible work and remote work arrangements available.
- 5 weeks annual leave;
- Salary-packaging benefits of up to $15900 to boost take home pay;
- Friendly and supportive team.
- For more information on salary sacrifice and what that might look like for you, _Click here._

**About the role**

The Client Scheduling Officer is responsible for scheduling the provision of care and contractor services to our Home Care Clients. This role will be based at Kenmore (with some flexibility for working from home), and is a 12 month maternity leave cover contract.

Scheduling tasks include but are not limited to:

- Client and staff scheduling within enterprise agreement and staff contractual conditions in consultation with Care Managers and Service Managers;
- Triage enquiries and respond to unscheduled changes and service delivery requirements;
- Coordinate the allocation of fleet vehicles as required;
- Maintain client and employee relationships in a call centre environment;
- Building relationships and supporting the consistency of processes across our Home Care sites.

At the end of each day you will go home knowing that you are making a difference in the community helping to maintain our client's independence. Every day is different in a role that is both challenging and rewarding.

**About you**

Ideally your experience and qualifications include:

- A minimum Certificate IV in Business Administration or equivalent experience;
- Solid experience in computer systems and the Microsoft Office suite in particular excel and outlook;
- Solid experience in an administration/business support role in the community services environment (or similar);
- Experience in rostering and knowledge of Procura management will be highly regarded but not essential.

**To apply**

**Applications will be assessed as received

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