Process Assistant Pod

7 days ago

Sydney, Australia Amzn Commercial Srvcs Pty Ltd Full time

A high school diploma or equivalent - Are at least 18 years old, and authorized to work in Australia without sponsorship - Able to work 40 hours/week, and overtime as required - Able to lift up to 49 pounds, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodation - 1+ year of experience working with computers and Microsoft Office (Outlook, Word, Excel)

Job summary
Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Process Assistants for our Print On Demand site BWU3.

BWU3 is Amazon Australia’s first Print on Demand site launched in April 2021. The site is a state-of-the-art book production facility integrated with BWU1 FC.

The Process Assistant is assigned to an Area Manager, and will hold responsibilities specific to Print on Demand.

**Key Job Elements**:

- Support and work in the department as required
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties
- Providing vacation coverage for Area Managers
- Providing policy follow-up, attendance tracking (duties do not extend to discipline)
- Tracking and reporting of ATS/labor hours
- Assisting the floor as an associate resource, training associates and verifying SOP compliance
- Ensuring successful area performance, through tracking, reporting and feedback of associate performance
- Participating in Operational Excellence initiatives in some capacity
- Filling in as needed with production duties
- Fully understanding workflow and daily production goals
- Reviewing and updating SOP as required
- Assisting in keeping work area clean and organized
- Identifying and addressing safety hazards within the work area
- Coaching associates to work safely at all times
- Participating in safety initiatives
- Referring all job injuries immediately to area manager
- Skilled in Excel algorithms, VBA, and SQL - 1+ year of leadership experience directly managing others - 1+ year working in a like environment (manufacturing/distribution/warehousing/large retail) - Experience with performance metrics and lean process improvement - Excellent written and verbal communication and interpersonal skills to coach, train and assist team members - 2+ years of work experience or a completed Associate’s Degree

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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