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Support Coordinator

3 weeks ago

Seven Hills, Australia Ability Options Full time

Comprehensive employee benefits, incl. $18,550 in NFP Salary Packaging
- Permanent full-time role in the Western Sydney region
- Partner with NDIS participants to provide tailored services

**The Role**

You will be responsible for supporting NDIS eligible participants with the management of their NDIS plan and budget. You will assist a team of Case Coordinators and other Support Managers to plan, implement and evaluate a range of support services which meet participants’ outcomes.

Using your natural communication skills, you will continually build your internal and external networks to assist in coordinating the right supports for your participants. This role operates within a billable hours framework, and you will need to ensure strict compliance with all reporting and auditing requirements.

As part of this role you may be required to travel between sites from time to time.

**Essential Criteria**:

- Demonstrated experience in service coordination or practical experience within the disability sector
- Knowledge of NDIS and other government department policies and procedures
- Strong communication skills - written and verbal;
- Ability to liaise effectively with participants, customers, community groups, employees, external agencies, government departments and other stakeholders;
- Ability to undergo a satisfactory background checks including NDIS Workers Check and Working with Children Check;
- Valid NSW Driver Licence (minimum P2)

**Why Work for Us?**

In return for your skills and experience you will receive:

- Benefit of not-for-profit salary packaging through our partner, Maxxia: Salary Packaging | Maxxia, increasing your take home pay
- A dynamic EAP partner who supports our employees and their immediate family members with counselling services through our Employee Assistance Programs (EAPs) - Veretis Performance Psychology
- In-house Learning and Development team offering ongoing career development support
- Paid parental and partner leave after one year of service
- Fitness Passport providing you access to over 500 gyms at a low price
- Employee discounts to Winc and Medibank health cover
- Monthly Rostered Day Off (RDO)
- Service reward leave
- Rewards and recognition program

**Who Are We?**

Ability Options provides employment and disability services to people who need assistance to achieve their aspirations and inclusion in the community. We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage.

We are committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability.