Commissioner Support Officer

Division: Courts Tribunals and Service Delivery- Location: Sydney, NSW, AU, 2000- Req ID: 71035**Commissioner Support Officer**

**Location - Sydney**

**Employment type - Ongoing, Full Time**

**Salary - $79,032.00- $86,539.00 PA, Plus Employers Contribution to Superannuation and Leave Loading**

**Your role**

The Commissioner Support Officer contributes to the smooth functioning of the Industrial Relations Commission by providing administrative, clerical and secretarial support to the Commissioners. In addition, the position facilitates the exchange and delivery of information between the Commission and the legal profession, industrial organisations, employer representatives or their agents and the general public.

**What you’ll do**
- Provides training and support to team members and deals with complex enquiries.
- Provides a high level of clerical and administrative support to the court and registry, including organising travel and accommodation arrangements for country hearings, typing judgments and decisions on behalf of the Commissioner and undertaking research and analysis on industrial matters
- Uses computer systems to accurately enter data
- Provides high quality client services through the performance of general reception duties
- Respond to customer enquiries, including informing external clients on processes and procedures under the various Acts administered by the Industrial Relations Commission
- Interprets and applies departmental policies and practices such as Bullying/Harassment prevention, EEO, EAPS, Code of Conduct, WH&S, Ethical Work Practices, Disability Awareness, Aboriginal and Torres Strait Islander Strategies

**What we’re looking for**
- A team player who is able to show initiative in the delivery of high-quality client service.

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Or

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- Please provide an example of a challenging work situation that you have faced. What occurred and how did you deal with it?
- What would you do if two Managers asked you to complete two separate tasks at the same time? Please outline any strategies that would assist you to manage this situation.

**Applications close **Sunday 08/12/2024 at 11:59pm AEST.

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.