Sound Reporter, Dual Remote

Division: Courts Tribunals and Service Delivery
- Location: Sydney, NSW, AU, 2000 Campbelltown, NSW, AU, 2560 Wollongong, NSW, AU, 2500 Newcastle, NSW, AU, 2300 Coffs Harbour, NSW, AU, 2450 Wagga Wagga, NSW, AU, 2650 Parramatta, NSW, AU, 2150 Gosford, NSW, AU, 2250 Bathurst, NSW, AU, 2795 Lismore, NSW, AU, 2480
- Req ID: 75844
- **Locations: Sydney CBD, Parramatta, Bathurst, Campbelltown / Wollongong -**:

- **Gosford, Newcastle / Coffs Harbour / Lismore & Wagga Wagga**:

- **Casual rate $47.98 - plus employer’s contribution to superannuation and casual loading**

**Your role**

As a Sound Reporter (Remote) you are responsible for the monitoring of simultaneous live court proceedings from a transcription centre over prolonged, uninterrupted periods of time. Whilst at your workstation monitoring courts remotely, you will prepare supporting documentation, adhere to style guides and ensure complete accuracy whilst working in high pressure situations.

At times you will be required to attend location to perform in court monitoring duties and travel will be required, especially in regional areas to service various court locations as courts may not be remote capable. Whilst you may be based out of a nominated location, both regional and metropolitan roles will at times be required to work out of several different locations depending on the need to cover courts.

Each day will be different, and you get the opportunity to encounter new and diverse content each day, and you are provided a first-hand view of the court system across NSW system.

The role will include exposure to information about disturbing events click here for more information.

Want to know more about the day in the life of a Sound Reporter (Dual Remote)? Click here to view a short video

**What you’ll do**
- Work effectively in a team and under pressure, especially when producing daily transcripts.
- Handle multiple matters (up to 4) simultaneously to meet tight deadlines.
- Summarise and edit legal discussions, ensuring key points are captured per RSB Transcription Manual standards.
- At times travel to regional courts as the sole RSB representative, managing logistics and liaising with court personnel.
- Trouble shoot and coordinate with court officers to ensure quality sound recordings, using remote communication tools without disrupting court proceedings.

**What we’re looking for**
- **Advanced Listening and Comprehension -**Ability to accurately interpret diverse voices, accents, and languages in noisy, multi-speaker court environments during both recording and transcription.
- **Jurisdictional and Procedural Knowledge -**Familiarity with various court jurisdictions, operations, and protocols, along with a deep understanding of courtroom procedures—even beyond the immediate view of the Sound Reporter Remote.
- **Technological Adaptability -**Capacity to stay current with evolving transcription technologies and standards, ensuring consistent accuracy and efficiency.
- **Multitasking and Physical Coordination -**Skilled in maintaining physical dexterity and focus while remotely recording and monitoring court proceedings, often requiring simultaneous liaison with court staff.

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**Essential requirements**

- Excellent English, spelling, grammar, punctuation and comprehension skills are essential with high levels of proficiency in audio transcription and word processing (minimum 50 wpm) to produce accurate running transcripts of Court proceedings.
- Ability to listen to and comprehend simultaneous court room voices and dialogue (ie, numerous people speaking at once in different court room contexts) and possess the relevant reporting experience and procedural knowledge to produce accurate log sheets to enable production of the highest standard transcript.
- Diverse knowledge and comprehension of medical, technical and legal terminology and ability to quickly research specialist dictionaries.
- Expertise in various types of recording equipment including amplification and remote witness equipment as well as the relevant expertise to troubleshoot technical equipment problems as they arise.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

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