Compliance Officer

About DUAL

Driven by a vision to be the world's best underwriting business, DUAL has always taken a different approach to our industry peers.

Since our business was founded in 2004, we have had a strong entrepreneurial spirit that runs through every part of our business. We empower our people to develop products, services and processes that deliver consistently for our partners. As a company we're known in the industry as a group dedicated to giving back to the community by partnering with charitable groups and actively participating in fundraising events. Whatever you are looking for in a career, we want to help you do more.

Our philosophy is simple: we genuinely put people first and want our people to be the healthiest and happiest they can be, at work and at home. We aim to attract and retain the best talent, and support them to achieve their aspirations. It's how we grow our business and keep one step ahead of our competitors.

About the role

The Compliance Officer role involves working closely with the Senior Risk and Compliance Officer to support, leading delivery of compliance activities to ensure DUAL's business operations and employee responsibilities are compliant under Australian and New Zealand regulatory requirements, our Group and Carrier obligations. This position offers an opportunity to contribute significantly to the company's risk and compliance management strategy and drive a robust risk culture.

Role responsibilities

• Supporting the reporting and monitoring of risk management frameworks, including a background in internal controls or SOX compliance or similar.
• Review of Binder compliance requirements, including reoccurring reporting to Carriers.
• Material vendors onboarding, due diligence and compliance management.
• Sanctions and EFT sure management and clearances, including relevant reporting to stakeholders at DUAL.
• Oversight of financial crime reporting and compliance requirements.
• Assist co-ordination of carrier and Group audits, collating information and evidence with DUAL business units and discussion with auditors.
• Investigation of incidents and breaches, liaising with partners and internal stakeholders to assist resolution, monitor remediation and any relevant reporting requirements.
• Contributing to third party monitoring activities, which may include conducting enquiries and research, data collections and analysis, preparing and summarising briefing papers and reports.
• Monitoring and reporting of employee training compliance requirements with recommendations.
• Provide support as required at meetings of the Committees and other stakeholder meetings.
• Compliance administration support, such as issuing underwriting and claims authorities and general filing.

About you

We are seeking a highly skilled professional with proven experience in the insurance industry, compliance and risk management to join our team. The ideal candidate will be well-versed in industry standards, including ASIC, APRA, and Code of Practice requirements. A deep knowledge of working within a regulated environment is essential, as is the ability to work efficiently and methodically in a fast-paced setting.

Your expert ability to analyse data, identifying potential or actual compliance events, recommending remedial actions and continuous improvement will be the catalyst of your success at DUAL. Strong verbal communication skills are a must, as you'll be working closely with both internal teams and external stakeholders. If you're a confident teammate with a proactive approach and the ability to drive results in a regulated setting, we'd love to hear from you.

How to Apply

Are you the right fit for this role and the DUAL Team? Tell us why in a short paragraph that you share along with your Resume to our HR Team.

What you might not expect…

At DUAL we value work/life balance, health and wellbeing, family and giving back, which is why our benefits are reflective of this. We provide employees with a competitive salary and benefits, which will be flexible and dependent on the successful candidate's individual skills and experience. Our culture: people first.

Our core values dictate how we live and work. We're a group with independence and people at its heart and we're a home for talent with a unique culture: the biggest small company in the world.

The focus on being a people-first business has always been at the very heart of the group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the group has been and will continue to be key.

EEO Statement

Help us think differently. As a business we're on a journey to build an inclusive workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive. Together we are learning, sharing stories, and achieving change.

Get in touch

To find out more about DUAL Australia including who we are, what we're up to and what we're about, head to the DUAL Australia website or visit us on our LinkedIn page.