Broker Development Manager

7 days ago

Melbourne, Australia Great Southern Bank Full time

At Great Southern Bank we’re a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support.

**A little bit about us**

For over 75 years, we've been putting our customers first, and today we look after the financial needs of more than 380,000 Australians. We have recently changed our name from CUA to Great Southern Bank but we remain customer-owned and firmly focused on helping all Australians own their own homes.

We're ambitious and as we continue to grow, we are investing significantly in technology, products, and people. We have a culture that's fun, approachable, and supportive - allowing our team members to be their best every day, whether that's at work or at home.

We're hugely excited about the journey ahead and are looking for talented and enthusiastic people who want to be part of a winning customer team. If you are motivated, energetic, and dedicated to helping our customers achieve the great Australian dream, we want to hear from you

**A little bit about the role**

The Broker Development Manager - Melbourne is to be the first point of contact for a portfolio of brokers to generate increased brand and product awareness and ultimately home loan growth. The BDM is responsible for developing and executing a call plan to build excellent relationships with the brokers in your portfolio. You will also be the primary account contact for a key aggregator with a core focus on growing market share.

Your key responsibilities will include:

- Conduct regular visits with new and existing brokers, facilitating ongoing training of brokers of our service proposition.
- Ensure the Bank is well represented and promoted at state-based development events
- Maintain a regular calling strategy to regional brokers to help extend our reach to more customers.
- Taking all steps in your role to enable our purpose - helping all Australians to own their own home.

**A little bit about you**
- A career Banker with relevant experience in a similar role in the industry, with strong broker and aggregator networks.
- Experienced in all aspects of the residential home loans, with a strong understanding of credit assessment and customer scenarios.
- Demonstrated success in implementing structured call plans that deliver growth
- A problem solver, always looking for the way something can be done
- Works across boundaries to ensure a united and cohesive experience for our customers
- Demonstrates a growth mindset and strong desire to innovate and excel

**What’s in it for you?**

We want you to make an impact. You can be part of a growing and innovative organization, with the ability to influence the people, culture and practices of Great Southern Bank to keep us at the top of our game. We have progressive people practices and you will help lead the delivery of these. We appreciate outside the box thinkers, people who challenge the status quo, and help us to be better, for you and for our customers

At Great Southern Bank, we’re committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected.

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