Assessment, Triage and Resolution Officer

Appointments in the public sector are merit-based and will be assessed by looking at what you have done previously, the knowledge, skills and experience you have built, your potential for development, and your personal qualities. The QCAA is committed to fair treatment and equality of opportunity for all current and prospective employees.The Principal...

Initial 3-month contract | ASAP start! - Fancy working with a high profile State Gov Department - Multiple roles available Public Sector People are currently recruiting for an Complaints Intake and Triage Officer. Our client is seeking an experienced and motivated individual to join this busy department to provide these below skills. **Duties will...

**The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer. Triage complaints and notifications to identify and clearly articulate complaint issues, determine risk, priority, and necessary...

**Accountabilities include**: - Provide end-to-end customer-focused verbal and written advice to stakeholders and customers, many of whom have severe or chronic disability, in a timely and efficient manner. Process and update TSS applications and maintain membership and application information using a Microsoft Dynamics Customer Relationship Management...

**As an Intake Officer, you will: Assist in the triage of referrals and complaints involving suspected employee misconduct and alleged corrupt conduct; and develop appropriate management strategies. Assist in managing the process of referring matters to the Crime and Corruption Commission to ensure compliance with the requirements of the Crime and Corruption...

The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer. - Support early resolution of health care service complaints by providing assistance and support for the Assessment and Resolution...

This position is based in Brisbane. The successful candidate may be able to apply for flexible working arrangements, including working remotely at a Regional QBCC office (subject to approval and availability) and working from home for up to two days per week.Please note: QBCC will be relocating from West End to the Brisbane CBD at the end of 2025.Key...

The Assessment and Monitoring Officer's key responsibilities are: - Assess referrals and complaints involving suspected employee misconduct and alleged corrupt conduct; and develop appropriate management strategies. Assist in managing the process of referring matters to the Crime and Corruption Commission to ensure compliance with the requirements of the...

**About the Courts** This role sits within the Federal Circuit and Family Court of Australia (FCFCOA). On 1 September 2021, the Federal Circuit and Family Court of Australia Act 2021 (FCFCOA Act) merged the administrative structure of the Family Court of Australia and the Federal Circuit Court of Australia into the FCFCOA. The FCFCOA comprises Division 1...

**About the Role**: Public Sector People are partnering with a State Government department to recruit an AO3 Business Support Officer. This temporary position, approximately 2 months in duration starting in mid-February, involves providing crucial executive support to stakeholders. The primary focus of the role is to manage incoming customer complaints and...