Outage Notification Specialist
4 days ago
Job Expectations
We have an exciting new opportunity at nbn, for a Outage Notification Specialist Reporting to the Executive Manager - Major Incident Management.
A bit about your role
The Outage Notification Specialist is a key member of the Network Operations team within Customer & Network Services. The role provides timely, targeted and relevant communications to internal and external stakeholders during Incidents, Emergency Events and Planned Change Activities for all technologies across a 24/7 roster.
The accountabilities of this role will include, translating technical information to clear, concise language that is easily understood.
Responding to RSP questions or escalations that relate to Incidents, Emergency Events or Change Activities.
Supporting the Major Incident Management function with high priority network and IT incidents.
Engaging in and support projects and initiatives to improve communications tools, processes, and technologies.
A bit about you
This role requires a very strong ability to communicate technical issues to internal stakeholders, senior management and external customers along with advanced written / verbal communication skills with extensive experience in writing and developing reports.
The Outage Notification Specialist will have the ability to understand the activities of diverse technical and communicate this information to business stakeholders.
Any qualifications in telecommunications or computer technology would be ideal, in addition to this experience working in an incident management or communications role with substantial experience in Operational processes and Telecoms OSS/BSS environment would be highly favourable.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. We’ve created Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
Where to from here?
Take your next steps with nbn
Worker Type
Permanent
Time Type
Full time
-
Team Leader, Access
3 weeks ago
Melbourne, Victoria, Australia AusNet Full timeOverviewTalent Advisor @ AusNet | Talent Attraction | Energy IndustryJoin us in shaping Australia's cleaner energy future—where your work matters, your ideas are valued, and your growth is supported by genuinely good people who bring out your best. Together, we're building stronger communities and a more sustainable tomorrow. We're entering an exciting...
-
Team Leader, Access
3 weeks ago
Melbourne, Victoria, Australia AusNet Full timeOverviewTalent Advisor @ AusNet | Talent Attraction | Energy IndustryJoin us in shaping Australia's cleaner energy future—where your work matters, your ideas are valued, and your growth is supported by genuinely good people who bring out your best. Together, we're building stronger communities and a more sustainable tomorrow. We're entering an exciting...
-
Team Leader, Access
3 days ago
Melbourne, Victoria, Australia AusNet Full time $120,000 - $150,000 per yearJoin us in shaping Australia's cleaner energy future—where your work matters, your ideas are valued, and your growth is supported by genuinely good people who bring out your best. Together, we're building stronger communities and a more sustainable tomorrow.We're entering an exciting phase of growth, and we're looking for aTeam Leader, Access & Outage...
-
Team Leader, Access
17 hours ago
Melbourne, Victoria, Australia SP AusNet Full time $120,000 - $140,000 per yearLocation:Victoria, AustraliaEmployment Type: Permanent Full TimeDescription: Lead impactful programs in Access & Outage PlanningDrive compliance and reliability in critical energy infrastructureCareers with Purpose > Collaborative > Flexible Work EnvironmentJoin us in shaping Australia's cleaner energy future—where your work matters, your ideas are...
-
Team Leader, Access
3 weeks ago
Melbourne, Victoria, Australia AusNet Services Ltd Full timeOverview Title: Team Leader, Access & Outage Planning Location: Victoria, Australia Employment Type: Permanent Full Time Description:Lead impactful programs in Access & Outage Planning Drive compliance and reliability in critical energy infrastructure Careers with Purpose > Collaborative > Flexible Work Environment Join us in shaping...
-
Team Leader, Access
3 weeks ago
Melbourne, Victoria, Australia AusNet Services Ltd Full timeOverviewTitle: Team Leader, Access & Outage PlanningLocation: Victoria, AustraliaEmployment Type: Permanent Full TimeDescription:Lead impactful programs in Access & Outage PlanningDrive compliance and reliability in critical energy infrastructureCareers with Purpose > Collaborative > Flexible Work EnvironmentJoin us in shaping Australia's cleaner energy...
-
Incident Specialist
4 days ago
Melbourne, Victoria, Australia Worldline Full time $80,000 - $120,000 per yearJob DescriptionIncident Specialist (Major Incidents)This is ANZ Worldline Payment SolutionsANZ Worldline Payment Solutions is a joint venture between one of Europe's leading payment technology companies, Worldline, and ANZ Banking Group.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian...
-
Incident Specialist
3 days ago
Melbourne, Victoria, Australia ANZ Worldline Payment Solutions Full time $120,000 - $150,000 per yearThis is ANZ Worldline Payment SolutionsANZ Worldline Payment Solutions is a joint venture between one of Europe's leading payment technology companies, Worldline, and ANZ Banking Group.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then, we've built a new modern...
-
Radio Services
1 week ago
Melbourne City Centre, Australia Victoria Police Full time**About the role**: As a Service Delivery Manager, you have the key role of maturing the service delivery capability and management of Victoria Police's radio fleet of 13,000 radio devices. You will also have the crucial role of leading a team, setting and upholding delivery & processes and championing our agile ways of working. Victoria Police is a...
-
VMWare Migration Specialist
3 days ago
Melbourne, Victoria, Australia Balance Consulting Services Full time $90,000 - $120,000 per yearVMware Migration Specialist (3-Month Contract)We are seeking an experienced VMware Migration Specialist to support a data centre migration project.This is a 3-month contract role focused on executing a VMware-to-VMware lift-and-shift migration into a new physical data centre environment.Key ResponsibilitiesExecute the migration of virtual machines and...
