Dispatch Admin/material Hander
1 week ago
**Company Overview**:
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
**Department Overview**: Our International Repairs team is part of the Motorola Solutions business covering the Australia and New Zealand region. We are a
professional repair services team that delivers Land Mobile Radio repair. We provide world-class service to meet and exceed customer
expectations. Restoring customer confidence at the moment that matters
**As a Repair Support and Dispatch Administrator, you are responsible for the receipt, storage and dispatch of all repair material and unit for repair in accordance with operational requirements. Ensuring repairs units received and booked out in line with service level agreements. Provide material usage/consumption information to relevant Supply Chain team for material replenishment.
**Basic Requirements**:
- Booking in repairs units from customer after receiving from receiving department
- Booking out completed repairs and send to shipping department per the daily cut-off time.
- Track, record and trace all repairs shipped from the Service Centre
- Managing accessories warranty replacement from booking in, packing replacement & booking out.
- Liaising with the customer care team to validate accessories warranty replacement when required.
- Ensure repairs are promptly and accurately logged and allocated.
- Carry out Cycle counts and pick materials as required.
- Allocate material for consumption to the repair floor.
- Communicate effectively with the Site Lead, Operation Control Tower and other members of Supply Chain team to ensure operational goals and targets are met.
- Procurement, e.g., processing purchase orders and processing of invoices
- Material unpacking, storing, cycle counting, stock taking and store maintenance.
- Carry out any other ad hoc duties/tasks that arise at the request of the supervisor/manager, in order to meet the operational requirements.
***Travel Requirements**: None
***Relocation Provided**: None
***Position Type**: Experienced
**Referral Payment Plan**: Yes
**_ EEO Statement_**
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
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