Allied Health Receptionist- Burwood Vic

**POSITION**: Experienced receptionist
**SALARY**: Above award wages (Negotiable reflecting experience)

**LOCATION**: Burwood East VIC

**SUMMARY**:
HealthKlinix Australia provides allied health services to our community. Our clinics provide a suite of services such as Osteopathy, podiatry, chiropractic, psychology and dietetics. Our practitioners work collaboratively with medical professionals to ensure the patients care and outcomes are optimised.

This position plays a vital role in supporting our health team and ensuring our patients have a professional and positive experience. You will work closely with a diverse group of health professionals and management team both locally and externally. This position requires a confident and competent individual who takes pride in their work, can work individually and part of team and thrives in a high learning environment. A high level of maturity is required and an ability to work across various business functions to a high standard.

**Essential criteria**:

- Experienced allied health/medical receptionist - preferred
- Excellent customer service and professional manner
- Experience with a practice management software system - Nookal is preferred
- Experience with Workcover, NDIS, DVA, medicare and health funds.
- Excellent written and verbal communication skills
- Competent with microsoft word, excel, outlook and PDF creator form
- Highly organised and excellent time management
- A friendly, positive and can-do attitude
- Excellent attention to detail

Preferred skills:

- Experience with Nookal
- Sound understanding of allied health service and the ability to develop their knowledge
- Ability to connect and engage with local businesses and community groups

**Role**:

- Diary management  for all practitioners in Burwood and other locations if required
- High level of detail and accuracy with bookings, rescheduling and payments
- Confirming all appointments in a timely. friendly and helpful manner
- High level of knowledge understanding of all service offerings, products and fees
- A friendly, welcoming and helpful disposition to all patients, referrers and staff
- Assisting Snr Admin and management as required
- Sound understanding and efficient co-ordination of Medicare claims, DVA, Workcover, NDIS and other third party claims as required.
- Friendly and efficient co-operation with staff from other clinics
- The ability to multitask and prioritise workflow
- Performance of ad hoc reception duties and assistance for practitioners as required
- Possibly handling event coordination, both internally and externally 
- Managing office supplies such as stationery, equipment, and furniture 
- Receiving and dispatching deliveries 
- Daily mail and banking duties 
- Daily cleaning and preparation of clinic rooms, reception and waiting areas   
- To actively engage in tasks that support the growth of you as an individual as well as practices growth. This can include but not limited to - marketing, networking, content creation (blogs, social media), community engagement and HealthKlinix events and promotions. 
- Assistance with external and internal events as needed
- Actively post content on social media pages
- Administrating training of new admin staff
- Coordinating inductions and orientations for new staff members

**Job Types**: Part-time, Permanent
Part-time hours: 14-20 per week

**Salary**: $50,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Fixed shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Burwood VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)
- Medical/Allied health receptionist: 1 year (required)

Work Authorisation:

- Australia (required)