Customer Support Officer

2 days ago

Baulkham Hills, Australia CLARENDON HOMES Full time

**ABOUT US**

The Campbell Property Group was established in 1978 and consists of Clarendon Homes, Domaine Homes and CPG Estates. Clarendon and Domaine Homes are one of the leading project housing enterprises in NSW and QLD. On the Development side, CPG Estates looks after our land subdivision and acquisitions. Overall we are an Australian-owned, residential builder renowned for our passionate people, innovative designs, and high-quality homes.

At the Campbell Property Group, we know that our success lies with great people, expertise, and the highest levels of integrity and honesty. We look out for each other and always treat each other with respect, as we have been for 45 years.

Come join our highly motivated team and make the most of the opportunities and support we'll be delighted to offer you. We have a great culture; we work hard and love what we do. We celebrate ours and your successes.

**THE ROLE**

We are looking for an experienced Customer Support Officer to join our successful mortgage broking business and join our loan processing team. You will ideally have at least 1 year + experience in processing loans and Customer Service in Financial Services.

You must be passionate about helping clients finance their dream home, first home or investment property and be prepared to deliver exceptional customer service.

**The key responsibilities of this role include**:

- Provide exceptional customer service - "We go out of our way to help"
- Be a proactive and positive team member who posesses a willingness to learn, share best practice and support your fellow team members
- Liaise with customers, Brokers, Lenders and other complementary businesses (eg Lawyers, Valuers, Accountants, etc)
- Diligently maintaining business systems and reporting

**ABOUT YOU**
- Previous experience as a loan processor or currently in a mortgage finance related field and having construction finance experience is highly desirable.
- A high level of professionalism at all times
- Adaptability to new challenges
- Excellent verbal and written communication and presentation skills
- Ability to work efficiently in a high pressure and volume, dynamic team environment
- High attention to detail and accuracy
- Strong data entry skills is essential and ability to learn quickly
- Highly organised & proficient at multi-tasking
- Likes to work in a large busy office.

You are joining a team where everyone works together, supporting each other with the expressed desire to ensure our customers have a great experience and we celebrate our achievements

If you are well presented and looking for your next challenge, this role could be for you.

**_ How to apply_

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