Client Support Officer

1 week ago

Baulkham Hills, Australia The Hills Shire Council Full time

We are a great place to work and have a high performing workforce that we are proud of. The Hills Shire Council is committed to delivering a positive and supportive workplace culture, where our people feel respected and valued.

About the role:
The Client Support Officer will be focused on providing quality customer support by ensuring all services meet the Aged Care Quality Standards.

Duties include:

- Develop and maintain consumer care plans.
- Process customer transactions.
- Resolve customer phone and online enquiries.
- Take customer bookings.
- Schedule transport services for clients via the Transport Routematch system

**About you**:
To be successful in this role you will have:

- Drivers Licence (Class C) - NSW
- Certificate III in Business Administration or similar
- Experience in Aged Care preferred
- Extensive knowledge of Microsoft office and database systems

**Working with us**:
THSC employees enjoy: Performance Bonuses, Learning & Development Opportunities, Active Social Club, Modern Office Location, Proactive Wellbeing Initiatives, Onsite Café, and Working for the Community.

**Position details**:
Temporary part-time role (24 hours), S0580: Starting from $36.54 per hour + Superannuation + Performance Bonus (up to 2% annual salary) + organisational bonus (up to $2K) + Aquatic and Fitness membership discounts.

**Next steps**:
**We're seeking individuals who embrace our values and can work collaboratively to deliver quality customer services and infrastructure to The Hills Shire community.

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