Investigation Support Officer

11 hours ago

Greater Adelaide SA, Australia Procare Group Full time

Excellent remuneration package including performance incentives
- Career progression opportunities with a leading national provider
- Social Clubs, paid Volunteer Day, quarterly social events + much more

The Procare Group is an ever-growing national business of over 25 years and we are committed to being the most respected national insurance risk and solutions services business in Australia.

We are seeking a motivated and enthusiastic individual to support our South Australian Investigations unit as the **Investigation Support Officer. **You will work closely with our Investigations team, wider corporate services team and Divisional Managers in ensuring the smooth running of the day to day operations.

**About Us**
***

We believe in the power of people and the impact they can have. Our team is our strength, and we foster an environment of collaboration, innovation, inclusiveness, diversity and authenticity. We're all about delivering value for our customers at every interaction.

**About You**

We’re seeking a passionate and driven individual to work as our **Investigation Support Officer**, specifically supporting our Investigations division. We perform personal injury investigations across the whole of SA for clients including large corporations, government entities, self insured companies and for the legal profession.

Experience with operations, administration, customer service and portfolio management will be viewed favourably. This is a face paced role, so an ability to multi-task and adjust to urgent client requests is a must

The role will include a **variety of support, portfolio & coordination tasks** such as:

- Updating our valued clients on the progress of investigation cases & managing portfolio aspects including timeframes, SLA requirements, workflows & resource capacity management;
- Assisting investigators with field enquiries and case administration;
- Liaison with suppliers to coordinate required services for investigators;
- Data entry and administration within our Saas case management system;
- Drafting correspondence for internal and external distribution; and
- A myriad of other interesting support tasks that may be required

**What We Offer**
- Excellent remuneration package including performance incentives and other benefits;
- A structured Employee Value Proposition including novated lease, purchased leave and salary sacrificing options, paid parental leave, external EAP access and various other financial benefits;
- Career progression & a pathway to future national opportunities across our multi-disciplinary business - plenty of cross-divisional opportunities will present in risk management, cyber incident response, legal, etc;
- A workplace that values their staff, fosters the diversity of our brand & company offering and encourages a collegiate and positive approach in every client & staff interaction;
- Social Clubs, paid Volunteer Day, quarterly social events & staff recognition awards, EOFY and Christmas events, participation in company-wide philanthropic & charity events, and much more

If you're looking to join a focused and driven team, as part of a family started company, have the drive to succeed and take pride in your work, we want to hear from you

**We thank you for your interest in advance. Due to the high volume of interest in this role only suitable applicants** will be contacted.

  • investigations support officer

    6 days ago

    Adelaide SA, Australia South Australia Police Full time $98,478 - $104,165 per year

    South Australia PoliceJob reference: 696976Location: ADELAIDEJob status: Short Term ContractEligibility: Open to Everyone Term, full-time vacancy for up to 12 monthsThe Governance and Capability Service (GCS) supports the Commissioner of Police in the discharge of his responsibility to control and manage SA Police by ensuring SAPOL has appropriate...

  • Investigations Support Officer

    6 days ago

    Adelaide, South Australia South Australia Police Full time $98,478 - $104,165 per year

    Term, full-time vacancy for up to 12 monthsThe Governance and Capability Service (GCS) supports the Commissioner of Police in the discharge of his responsibility to control and manage SA Police by ensuring SAPOL has appropriate governance and capability to discharge its statutory charter, other government obligations and meet community expectations. The...

  • AML Investigator

    4 days ago

    Greater Adelaide SA, Australia Bendigo Bank Full time $90,000 - $120,000 per year

    About the roleCome and be part of an established, close-knit team with great culture, reputation and expertise where you will make a difference: protecting our customers and communities from Financial Crime.As an AML Investigator you'll make an impact by:Triaging and actioning system generated alerts, including AML and Sanctions alerts, while working within...

  • Trainee Factual Investigator

    6 days ago

    Greater Adelaide SA, Australia Procare Group Full time

    Do you want to become an Insurance Investigator? - This is a unique opportunity to start a successful career! - Do you want to work for a leading national provider of investigation services? We are seeking a motivated and high performing individual to work within our Investigations team! As a **Trainee Factual Investigator** you will work closely with our...

  • Assistant Director

    6 days ago

    Greater Adelaide SA, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

    EL 1 - $124,861 - $134,295 - People - Adelaide - SA, Brisbane - QLD, Canberra - ACT, Hobart - TAS, Melbourne - VIC, Perth - WA, Sydney - NSW You will play an active role in supporting and empowering our people to adopt a pro-integrity culture where our workforce demonstrates positive workplace values and behaviours. The Investigations team help to ensure...

  • Investigations Assistant

    11 hours ago

    Greater Adelaide SA, Australia Procare Group Full time

    Join a leading national provider of insurance risk and solutions services! - Work within genuinely supportive and collaborative culture! - Ongoing opportunities for career development! This position is suitable for applicants seeking a** full time **role. **The Role**: - Being the first port of call for all enquiries both internal and external; - Updating...

  • Investigations Case Coordinator

    2 weeks ago

    Greater Adelaide SA, Australia Procare Group Full time

    A comprehensive induction and ongoing support will be provided! - Very competitive remuneration on offer! - Join a leading national provider of insurance services! **This is a full time, permanent role.** **The Role**: - Initial point of contact for all internal and external enquiries; - Updating our valued clients on the progress of factual...

  • Principal Investigator

    4 days ago

    Greater Adelaide SA, Australia Department of Agriculture, Fisheries and Forestry Full time

    EL 1 - $120,290 - $129,379 per annum plus superannuation - Compliance & Enforcement Division - Adelaide, SA,Brisbane, QLD,Melbourne, VIC,Perth, WA,Sydney, NSW - _Flexible and hybrid working conditions _ - _Working within an interesting and dynamic environment_ - _Work satisfaction protecting Australia’s biosecurity_ **Who we are** In partnership with...

  • Investigations Officer

    2 days ago

    Adelaide CBD, Australia ReturnToWorkSA Full time

    ReturnToWorkSA is responsible for insuring and regulating the South Australian Return to Work scheme. We provide insurance that protects South Australian businesses and their workers in the event of a work injury. _ - RTWSA’s mission is to provide desirable, affordable and durable recovery and return to work insurance scheme for South Australia that...

  • Factual Investigator Workers Compensation

    1 week ago

    Greater Adelaide SA, Australia Procare Group Full time

    Join a leading national provider of insurance risk and solutions services - Excellent remuneration and bonus incentive structure on offer! - Comprehensive induction and ongoing support provided! Procare’s Factual Investigation Division are seeking multiple **Factual Investigators experienced in Workers Compensation investigations** to join our expanding...