Trainee Factual Investigator

3 days ago

Canberra, Australia Procare Group Full time

Do you want to become an Insurance Investigator?
- This is a unique opportunity to start a successful career
- Do you want to work for a leading national provider of investigation services?

We are seeking a motivated and high performing individual to work within our Investigations team As a **Trainee Factual Investigator** you will work closely with our Investigations team in the day to day operations of our division.

We are interested in hearing from applicants seeking a **full time**role.

**The Role**:

- Preparation and writing of formal reports and documents for clients;
- Review investigator field notes;
- Conduct enquiries and liaise daily with clients and investigators;
- Ongoing investigations administration and support.

**About You**:

- Proven administration experience (1-2 years).
- An interest in investigations and/or law enforcement.
- Excellent writing skills, grammar, spelling and report preparation abilities.
- Strong computer skills (Microsoft Office).
- Time management and organisational skills.
- Great customer focus and dedication.
- A meticulous eye for detail and accuracy.

**What We Offer**:

- Excellent remuneration and employee benefits;
- A comprehensive induction and thorough training in our case management systems;
- Ongoing support from our dedicated investigations support team; and
- A structured Employee Value Proposition including novated lease, purchased leave and salary sacrificing options, paid parental leave, external EAP access and various other financial benefits; and
- Social Clubs, paid Volunteer Day, quarterly social events & staff recognition awards, EOFY and Christmas events, participation in company-wide philanthropic & charity events, and much more

**Why Procare?**
- Genuine and friendly working culture where our people are valued
- Internal **career progression pathways** and a tailored professional development plan
- Volunteer Day to give back to the community
- Social Club and quarterly social events, EOFY and Christmas events, quarterly and annual staff recognition awards, and more

**About Procare**:
The Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. At Procare Investigations, our vision is to be the most respected national insurance investigations business in Australia with a focus on delivering high quality services for our customers through every interaction.

We value our people and know that fantastic talent is the only way to shape our future success. We’re all about building a high-performing team, where we embrace collaboration and new ways of thinking.

**We thank you for your interest in advance. Due to the high volume of interest in this role only suitable applicants will be contacted.

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