Content System Specialist

**Content System Specialist**
- **Fixed Term Contract until May 2026**:

- **Location Sydney, Melbourne, or Brisbane**

**About The Role**

As a Content System Specialist, you will be responsible for maintaining and performing digital content changes through our Adobe Experience Manager (AEM) platform. You will also drive improvements to internal systems and perform regular optimisation.

Your role will enable you to work closely alongside digital Product Owners and a group of in-house digital experts to embrace new technologies & deliver superior outcomes to customers and internal teams.

**Role Details**
- Work across various Insurance product lines to manage and perform updates to our Suncorp Group websites
- Embrace new technologies to deliver outcomes
- Role can be based in Melbourne, Sydney or Brisbane
- Remuneration: FS4
- 10-month Contract/Secondment opportunity which ends in June 2026.

**Key Responsibilities**
- Work with the Insurance Digital team and other digital and technology teams to optimise the Suncorp website for sales conversion & best customer experience
- Work with stakeholder & partner teams to support timely updates of existing & new content being delivered for the Suncorp website
- Provide advice on the most efficient delivery of website changes so that they are implemented in a cost effective and timely manner
- Share information regarding the status of website requests to ensure that stakeholders are well informed
- Work collaboratively with the members of the Suncorp content management community to share learnings and implement best practices in content management
- Show strong leadership and support to peers to manage workload, share thought leadership & focus on continuous improvement

**Skills & Experience**
- Experience or training on the Adobe Experience Manager platform
- Working knowledge or experience with Content Fragment (CF) & Experience Fragments (XF)
- Working knowledge or experience with Adobe Forms
- Working knowledge or experience with the Universal Editor in AEM
- Working knowledge or experience with Adobe Edge Delivery Services
- Experience working to deadlines in complex environments
- Adobe Certification desired
- Have a working knowledge of web technologies HTML, CSS and JavaScript
- Sound understanding of Search Engine Optimisation (SEO) and web best practices
- Have acute attention to detail and sound written and verbal communication skills
- Experience with QA of web experiences, and new software functionality is desirable
- Familiar with Agile methodologies and Lean principles will be highly regarded
- Experience with the Adobe Experience Cloud is desired.

**What we can offer you**:

- Discounts and offers on a range of insurance products
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

Employee benefits | Suncorp Group
- At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers._

**Advertised**: 25 Jun 2025 AUS Eastern Standard Time
**Applications close**: 02 Jul 2025 AUS Eastern Standard Time