Quality & Regulatory Specialist

5 days ago

Rhodes, Australia Nespresso Full time

Quality & Regulatory Specialist
- Committed to sustainability & B-Corp certified
- Flexible Schedule to Support your Work-Life Balance
- Share your passion for coffee

Are you ready to bring a little extraordinary into your life? At **Nespresso**, we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we transform lives with every cup. Because a Nespresso cup of coffee can deliver an extraordinary experience while creating greater value for both society and the environment.

To achieve this, we live by four behaviours. **We Inspire, we Care, we Act, and we iNnovate**. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can.

We’re looking for a passionate and detail-driven **Quality & Regulatory Specialist** to join our **Nespresso SHEQ team** in **Rhodes**.

In this role, you’ll ensure our products, services, and operations meet Nestlé and Nespresso standards, as well as local regulatory requirements. You will lead quality initiatives, support our certified Integrated Management System (IMS), and help us deliver exceptional customer experiences through compliance, training, and continuous improvement.

**As the Quality & Regulatory Specialist you will drive quality, compliance, and continuous improvement to help us deliver exceptional experiences to our customers through**:

- ** Quality & Compliance**: Maintain documentation, lead investigations, and drive corrective actions to ensure product and process excellence.
- ** Regulatory Oversight**: Manage compliance across coffee, machines, food, and accessories. Oversee labelling, monitor regulatory changes, and support new product launch
- ** Customer Experience**: Reduce complaints, improve satisfaction, and support cross-functional improvement initiatives.
- ** SHEQ Support**: Assist boutiques with ISO audits, maintain safety documentation, and contribute to annual SHE initiatives.

**How you will be rewarded**
With respect at our core, our employees have the space to be innovative and unique - all while working together as a vibrant and dynamic team. It's part of what makes working here an excellent experience, including the way we give back to our employees.
- Receive a Nespresso machine, monthly credit for our products, and exclusive staff discounts across the Nespresso range
- Annual bonus incentive program
- Access to additional days of leave to support your health and wellbeing
- Flexible working arrangements and the opportunity to work from home for 50% of your working hours
- Exceptional training and continuous personal Development opportunities
- Quarterly staff recognition through our GreatNes awards

**Please note**:

- To be considered for this role you must have full working rights within the relevant location.
- Applicants will be required to undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role.

**People are at the heart of our success - all 14,000 of them for Nespresso globally. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together.

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