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Sales Manager
3 weeks ago
**Job Number** 23025352
**Job Category** Sales & Marketing
**Location** The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**Who we are**
The Westin Perth is a rejuvenating haven with luxury accommodation and 5-star amenities located in Perth's city centre. The Westin Perth provides a refreshing location for mindful meetings or inspiring events.
The hotel’s 368 guest rooms include ten Club Suites, eight Westin Suites, five Executive Suites and one Presidential Suite. More than 2,300 square meters of versatile event space equipped with cutting-edge technology, including a Grand Ballroom.
**Your role**
The Sales Manager is responsible for proactively soliciting, developing, and contracting local catering and group business for the property. Responsible for achieving personal and team-related revenue goals by closing and contracting local catering and group business. Manages daily activities related to catering and group sales objectives. Ensures contracted business is turned over properly and timely to Event Planning or Group Housing for proper service delivery. Actively up-sells each business opportunity to maximise revenues. Implements the property’s brand service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. Provides ongoing account management services to customers to grow account potential on behalf of the property.
**Your keys to success**
- Proactive sales skills, including the ability to solicit new leads for catering and group business
- Track record of converting leads to confirmed business
- Strong negotiation skills and customer service approach to uncover new business, negotiate contracts and close business
- Goal-oriented and driven to succeed
- Experience in account management
- Clear, concise written and verbal communication skills
- Experience in creating contracts and proposals, and closing business
- Have good English communication skills, both in written and spoken
- Strong interpersonal, communication, organisational and problem-solving skills
- Competent with Word, Excel, PowerPoint and software packages
- Prior experience with Sales & Catering software or similar
- Organized with solid planning, good communication and interpersonal skills
- Ability to work under pressure with a positive ‘Can Do’ attitude and a high level of energy
**What you will enjoy**
Marriott's “Life. With the Works” offers a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:
- Flexible working
- Parental leave, Birthday leave, and Long service leave portability across all 30 Marriott Brands.
- Enhanced superannuation
- Travel & stay benefits, including eligibility into our Bonvoy loyalty program
- Incentive, recognition, and well-being programs
- Excellent career growth and learning opportunities
- Access to EAP Services
- Marriott International is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate based on disability, veteran status or any other basis protected under federal, state or local law._
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.