Support Worker

**Support Worker**

**Company**: The Well and Co.

**Location**: Victoria, Australia

**Job Type**: Casual

**About the Company**:
At The Well and Co., we are more than just a service provider—we are a purpose-driven community dedicated to empowering people with disabilities and at-risk youth to lead meaningful, independent lives. Our approach is grounded in care, respect, and connection. We walk alongside our clients, supporting them holistically and compassionately as they navigate life’s challenges.

**What It’s Like to Work With Us**:
Our team culture is built on mutual respect, growth, and teamwork. We provide a safe, inclusive environment where your voice is heard, and your wellbeing matters. Expect support, flexibility, regular team-building events, and plenty of opportunities to learn and grow. We’re in this together—with purpose, passion, and heart.

**Duties and Responsibilities**:
As a Support Worker, you will be entrusted with the following duties and responsibilities:

- **Domestic Assistance**: Provide comprehensive domestic assistance, including detailed household cleaning, laundry, meal preparation, and medication reminders, fostering a comfortable and nurturing home environment.
- **Community Access**: Facilitate community access, assisting with daily chores such as doctor's appointments, events, or outings, promoting social inclusion and community engagement.
- **Supporting Clients with Mental Health Challenges**: Bring quantifiable experience in supporting clients with mental health challenges, employing a compassionate and understanding approach.
- **Assisting Clients with Physical and/or Challenging Needs**: Demonstrate expertise in assisting clients with physical and/or challenging needs, utilizing innovative solutions to enhance their quality of life.
- **Monitoring and Documenting Clients' Progress**: Take on the responsibility of monitoring and documenting clients' progress, maintaining detailed records to facilitate personalized care and support.
- **Personalized Care**: Embark on a fulfilling journey with The Well Team Solutions, where you will be instrumental in providing personalized, comprehensive, and specialized care, fostering a sense of empowerment and inclusivity within the community.
- **Client Engagement**: Develop deep and meaningful relationships with our clients, understanding their individual needs and preferences, and working diligently to enhance their quality of life.
- **Progress Monitoring**: Regularly document and report clients' progress, utilizing detailed metrics to track improvements and areas of focus, thereby contributing to our mission of continuous improvement and excellence.

**Proficiency Required**:

- **Hoist Training**: Expertise in operating hoisting equipment safely, ensuring the utmost comfort and safety of our clients.
- **Food Handling**: Mastery in preparing and serving meals, with a keen attention to dietary needs and hygiene standards, ensuring a nourishing and enjoyable dining experience for our clients.
- **Manual Handling**: Proficiency in employing ergonomic techniques to assist clients with mobility and transfers, actively promoting their independence and dignity.
- **Medication Handling**: Demonstrated ability to administer medications with precision, adhering to strict protocols to safeguard our clients' well-being.
- **Electric Wheelchair Handling**: Complete mastery in operating electric wheelchairs, facilitating seamless mobility and fostering independence for our clients.

**Traits We Value**:
We are looking for individuals who embody the following traits, which are vital to our team's success and the well-being of our clients:

- **Empathy**: A deep-seated compassion and understanding of our clients' needs, fostering a nurturing and supportive environment.
- **Patience**: The capacity to exhibit unwavering patience, assisting clients through their daily challenges with grace and kindness.
- **Adaptability**: A flexible approach, adept at responding to changing client requirements with creativity and resourcefulness.
- **Communication**: Exceptional communication skills, facilitating positive interactions with clients, families, and team members, fostering a harmonious community.
- **Reliability**: A steadfast commitment to punctuality and consistency in service delivery, being a reliable pillar of support for our clients.
- A genuine desire to make a profound impact in the lives of our clients, demonstrated through previous work or volunteer experiences.
- A minimum of 6 months of experience working with the NDIS, showcasing a deep understanding of the unique needs and preferences of our clientele.
- Excellent note-taking and record-keeping skills, maintaining detailed documentation to facilitate personalized care and support.

**Benefits**:
Join our team and enjoy a plethora of benefits designed to foster personal and professional growth:

- **Comprehensive Training**: Gain access to specialized training programs, enhancing you